Credit Controller – Central Collections & Support (Growth Path)

VC Evidensia UK; Bristol; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

26 days annual leave

Cycle to Work scheme

Employee wellbeing initiatives

Pension

Discretionary bonus

Discounted staff pet care

Dog friendly office

Free parking

Job summary

VC Evidensia UK is seeking a Credit Controller for their Central Collections team in Bristol. This entry-level role involves managing client accounts and resolving outstanding balances with a focus on exceptional customer service and compliance.

The ideal candidate will have customer service experience and strong communication skills, with opportunities for development into senior roles. The company values diversity and is committed to an inclusive workplace.

Qualifications

• Experience in a customer service or collections role.
• Ability to handle sensitive conversations calmly and professionally.
• Willingness to learn and develop based on feedback.

Responsibilities

• Manage client accounts through communication channels.
• Resolve cases ensuring timely and accurate outcomes.
• Participate in team training and development activities.

Skills

Customer service experience

Confident communicator

Attention to detail

Basic numeracy and literacy skills

Job description

VC Evidensia UK is seeking a Credit Controller for their Central Collections team in Bristol. This entry-level role involves managing client accounts and resolving outstanding balances with a focus on exceptional customer service and compliance.

The ideal candidate will have customer service experience and strong communication skills, with opportunities for development into senior roles. The company values diversity and is committed to an inclusive workplace.