Credit Controller: Cash Collections & Customer Relations

Search Consultancy LTD; Halifax; On-site; GBP 26,000 - 36,000; Full time

Job summary

Search Consultancy LTD is seeking an experienced Credit Controller in Halifax to manage a portfolio of customer accounts, drive cash collection, and reduce aged debt. The role focuses on building strong relationships, resolving invoice queries, and supporting forecasting with the finance team.

You will work with colleagues across the business to improve processes and deliver strong results in a fast-paced finance environment.

Qualifications

• Proven track record of achieving collection targets.
• Strong debt management and account resolution skills.
• Excellent telephone and communication skills.
• Professional and confident with customers.
• Strong organisation and prioritisation skills.
• High attention to detail and accuracy.
• Ability to handle pressure and multiple priorities.
• Strong relationship-building and negotiation skills.

Responsibilities

• Manage a dedicated portfolio of customer accounts.
• Collect outstanding debt and reduce aged balances according to targets.
• Log invoice queries for investigation and resolution.
• Record customer payment commitments for cash forecasting.
• Build strong customer relationships to maximise collections.
• Collaborate with internal departments to support customer success.
• Escalate and propose solutions for high-risk accounts.
• Support cash forecasting with team managers.

Skills

Debt management

Cash collection

Communication skills

Organization and prioritisation

Negotiation skills

Attention to detail

Team collaboration

Tools

Microsoft Excel

Pivot Tables

Lookups

Job description

Search Consultancy LTD is seeking an experienced Credit Controller in Halifax to manage a portfolio of customer accounts, drive cash collection, and reduce aged debt. The role focuses on building strong relationships, resolving invoice queries, and supporting forecasting with the finance team.

You will work with colleagues across the business to improve processes and deliver strong results in a fast-paced finance environment.