Credit Controller - Cash Collection Specialist

Infosys; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Sick Pay

Perk Box

PD/Lex training platform

Pension – employer contribution 3%

Free Parking – Birmingham

On site canteen – Birmingham

Income Protection

Employee Assistance Program (EAP)

Job summary

Infosys BPM Ltd. in Birmingham seeks a Credit Controller to manage trade debtor ledgers, drive cash collection, and ensure timely allocation of payments. You will work with FSCM systems, review debt risks, and maintain accurate client data while meeting monthly targets.

The role requires excellent communication, initiative, and strong Excel skills, with a proactive approach to process improvements and adherence to credit control standards.

Qualifications

• Excellent verbal and written communication skills.
• Clear, focused and driven to achieve cash collection targets.
• Excellent customer services skills with a proven track record.
• Ability to work on own initiative.
• Solution orientated with good problem solving skills.
• Advanced competency with MS Excel.
• Commitment to get the job done which may require work outside of normal office hours.

Responsibilities

• Credit Controlling a designated trade debtor ledger by way of verbal and written communication, against a personal cash collection target.
• Effective management of FSCM system, adhering to best practice guidelines.
• Facilitating debtor payment to agreed terms, taking actions to address late payment, through effective and timely management of FSCM.
• Reconciling accounts on a monthly, termly and annual basis.
• Ensuring timely and accurate allocation of all payments received on designated ledgers.
• Attending monthly reviews with the Regional Managing Director and Financial Controller to highlight debt risks and opportunities.
• Ensuring accurate client details are maintained on the sales ledger including diary notes and that accounts are regularly reconciled and updated.
• Ensuring that credit control best practice standards are adhered to.
• Working towards monthly individual objectives, to reduce overdue debt.
• Reviewing the ledger with the Credit Control Team Manager on a monthly basis to highlight risks, concerns and opportunities.
• Highlighting areas of improvement and initiating ideas to improve the overall standard and effectiveness themselves, their team and the Credit Control Department.
• Providing detailed information to facilitate timely completion of Debt Reporting in preparation of Executive Weekly Meeting.
• You will ensure the health and safety of all colleagues within the business and report any incidents via the approved company processes Essential Criteria:

Skills

Verbal & written communication

MS Excel

Initiative

Problem solving

Tools

MS Excel

Job description

Infosys BPM Ltd. in Birmingham seeks a Credit Controller to manage trade debtor ledgers, drive cash collection, and ensure timely allocation of payments. You will work with FSCM systems, review debt risks, and maintain accurate client data while meeting monthly targets.

The role requires excellent communication, initiative, and strong Excel skills, with a proactive approach to process improvements and adherence to credit control standards.