Credit Controller – Strategic Accounts

Sportyjob; Nottingham; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading global apparel company seeks a Credit Controller (Strategic Accounts) to manage key client accounts in Nottingham. The role involves daily account management, customer communication, and collaboration with internal teams. The position offers a hybrid working style, competitive salary, and comprehensive benefits including employee discounts, health initiatives, and a contributory pension scheme.

Benefits

50% employee discount on all VF brands

Subsidised canteen and complimentary hot drinks

Health Shield membership

Employee Assistance Program

25 days holiday plus bank holidays

12% contributory smart pension scheme

Cycle to work scheme

Free secure onsite parking

Qualifications

• 1 to 2 years’ experience in a relevant role.
• Proficiency in Excel and technology adaptation.
• Strong communication and relationship-building skills.

Responsibilities

• Manage day-to-day running of accounts with high turnover.
• Communicate with customers to resolve queries effectively.
• Maintain accurate customer database and record-keeping.

Skills

Analytical skills

Attention to detail

Problem solving

Negotiation skills

Financial awareness

Computer literacy

Tools

Excel

Job description

Salary: From £24.500 depending on experience

Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)

Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe

Location: Calverton, Nottingham

VF Corporation is looking for an outstanding Credit Controller (Strategic Accounts) to join our Credit Team in Calverton, Nottinghamshire, managing a selection of some of the largest clients of the business.

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Let's talk about the role!

As a Strategic Credit Controller, you will play a key role in managing some of the biggest accounts VF trades with, while fulfilling the following aspects of the role

• Managing the day to day running of the accounts with a large turnover of value and items.

• Communicating with customers over the phone, zoom/teams, email as well as the customers portal to discuss payments, disputes and to resolve any queries, quickly and effectively.

• Working with and building relationships internally, with teams across the business, including Sales, Customer Service and Supply Chain.

• Highlighting and escalating key issues impacting your accounts

• Maintain accurate and up-to-date customer database, ensuring meticulous record-keeping

How you'll make a difference..

• You are analytical and possess a thorough attention to detail

• You are highly focused, and results driven to manage the customer accounts and resolve queries

• You are a problem solver with sound reasoning and negotiation skills

• You are financially and commercially aware

• You are computer literate, with proficiency in Excel and able to adapt to various forms of technology

• You are likely to have 1 to 2 years’ experience in a role demonstrating the above competencies

What’s in it For You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:

• A supportive feedback-based culture where respect and integrity guide us in what we do

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together

• Be part of an iconic lifestyle brand in a multi brand, multi countries organization

• 50% employee discount on all VF brands both in store and online

• Subsidised canteen and break out areas offering complimentary hot drinks

• Health Shield membership and access to numerous health and wellbeing initiatives

• Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.

• 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off

• 12% contributory smart pension scheme (8% on us, 4% from you)

• Cycle to work scheme

• Free secure onsite parking and discounts with local public transport

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you likewhat you have read and want to join our teamthen we would like to hear from you!