Credit Controller (6 Month Fixed Term Contract)

Confidential; Gloucester; On-site; GBP 27,000 - 30,000; Full time

Job summary

Confidential is seeking a Credit Controller to manage day-to-day credit control activities for our Gloucester-based business services operations. You will work with the Accounting & Finance team to keep payment processes organised during this six-month fixed-term contract.

The role requires clear communication with customers about outstanding balances, accurate record-keeping, and diligent follow-up on payment commitments to help maintain timely cash flow.

Qualifications

• Experience of credit control and managing customer payment follow-up.
• Ability to review account information and maintain accurate records.
• Clear communication with customers about outstanding balances, especially by phone.
• Experience recording payment commitments and follow-up actions.
• Good attention to detail when updating customer account notes.
• Ability to manage day-to-day credit control tasks in an organised way.

Responsibilities

• Manage day-to-day credit control activities to support timely customer payments.
• Review customer account information and keep records accurate and up to date.
• Contact customers regarding outstanding balances and agree practical next steps.
• Follow up on payment commitments and record outcomes clearly.
• Maintain clear notes on customer communications for the Accounting & Finance team.
• Identify overdue balances and raise them with the relevant internal contacts.
• Help keep credit control records organised throughout the six-month fixed-term contract.

Skills

Credit control

Payment follow-up

Customer communication

Record keeping

Attention to detail

Organised workflow

Job description

As a Credit Controller you will manage credit control activity within the Business Services sector and help maintain accurate customer account records. You will work closely with the Accounting & Finance department to keep payment processes organised during this fixed-term contract.

Client Details

The organisation operates in the Business Services industry in Gloucester.

Description

• Manage day-to-day credit control activities to support timely customer payments.
• Review customer account information and keep records accurate and up to date.
• Contact customers regarding outstanding balances and agree practical next steps.
• Follow up on payment commitments and record outcomes clearly.
• Maintain clear notes on customer communications for the Accounting & Finance team.
• Identify overdue balances and raise them with the relevant internal contacts.
• Help keep credit control records organised throughout the six-month fixed-term contract.

Profile

• Experience of credit control and managing customer payment follow-up.
• Confidence reviewing account information and maintaining accurate records.
• Ability to communicate clearly with customers about outstanding balances - especially on the phone!
• Experience recording payment commitments and follow-up actions.
• Good attention to detail when updating customer account notes.
• Ability to manage day-to-day credit control tasks in an organised way

Job Offer

• Fixed-term contract for six months - potential for extension or permanent role after.
• Salary of £27,000 to £30,000. dependent on the level of experience.
• Based in Gloucester.

We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.