Credit Controller - (25 Hours part-time)

Flexspace; Peterborough; On-site; GBP 28,000 - 35,000; Part time

Benefits offered by this job

Annual bonus

25 days leave + bank holidays pro rata

Flexible start/finish times

Employee assistance programme

GP line and health support

Staff discounts

Job summary

Flexspace is recruiting a part-time Credit Controller in Peterborough. The role is 25 hours per week, permanent, with a salary range of £28,000–£35,000 per year pro rata.

You will protect the business through effective credit risk management and collaborate with site and area managers. You will manage arrears, chase delinquent payments, and oversee collections via Yardi, producing accurate reporting and KPI-focused outcomes.

Qualifications

• Credit control experience essential.
• Legal experience of pursuing cases to court desirable but not essential.

Responsibilities

• Ensure the consistent use of Yardi - all notes up to date.
• Monitor and manage the Credit Control mailbox in line with KPI's.
• Chase delinquent DD failures.
• Ensure site management collection of receivables to meet targets.
• Identify and register customer queries on Yardi; monitor progress.
• Prepare and dispatch monthly chase letters and legal notifications.
• Provide high level service to internal and external customers.

Skills

Credit control

Arrears management

Legal awareness

Tools

Yardi

Job description

Credit Controller - (25 Hours part-time)

Application Deadline: 4 October 2026

Department: Credit Control

Employment Type: Permanent - Part Time

Location: Peterborough

Compensation: £28,000 - £35,000 / year

Description

Flexspace operate and manage a diverse portfolio of commercial property across around 50 sites nationwide, providing office space, workshops and flexible business units to a wide range of customers.

We’re excited to grow our Credit Control team and are looking for motivated individuals at all stages of their Credit Control career — whether you’re early in your Credit Control career and eager to develop, or you’re an experienced professional ready to bring your expertise and make an impact.

In this role, you’ll play a key part in protecting the business through effective credit risk management. You’ll ensure processes are followed and deliver accurate, timely and insightful reporting. Working closely with Site and Area Managers, you’ll proactively manage arrears, support the resolution of customer disputes, and guide accounts through the collection process — including litigation where appropriate.

If you’re proactive, collaborative and keen to develop in a supportive and fast-moving environment, we’d love to hear from you.

This is a part-time position 25 hours per week across 4 or 5 days. The salary is £28,000 to £35,000 per annum (pro rata).

Key Responsibilities

• Ensure the consistent use of Yardi systems -All notes to be kept up to date.
• Monitor and manage the Credit Control mailbox in line with KPi’s.
• Chase delinquent DD failures.
• Ensure site management collection of receivables from customers as they fall due to strict collection targets to achieve.
• Identify and register customer queries on Yardi and monitor progress of queries to their satisfactory resolution.
• Prepare and dispatch monthly chase letters and legal notifications.
• Proactively communicate to site and area management any debt risks and arrange Monthly Aged Debt Review.
• Preparation of “lock out” lists for delinquent accounts.
• Identification and escalation to senior management any risk that may result in material financial loss to Flexspace.
• To provide the highest level of service to all internal and external customers at all times.
• Manage goals for bad debts and overdue debt.
• Accurate management reporting of company performance against agreed KPI’s is completed to agreed timescales.
• Review of Tenant Deposits levels to cover outstanding sums.
• To review the Debt Portal/or the load new accounts.

Skills, Knowledge and Expertise

• Credit Control experience essential.
• Legal experience of pursuing cases to count court is desirable but not essential.

Benefits

• We offer an annual bonus subject to individual performance.
• Flexspace also offers 25 days leave plus bank holidays on a pro rata basis, as well as flexible start and finish times to fit in with you and the business.
• We take our employees health seriously and so after 6 months offer an employee assistance programme plus a 24 hour GP line and support towards dental and optician costs.
• We also offer a discount at various retailers, restaurants and destinations to make your salary go further!