Credit Controller

BUUK Infrastructure; Woolpit; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Pension contributions up to 10%

33 days holiday incl. bank holidays

Job summary

BUUK Infrastructure is seeking a Credit Controller to join its fast-growing group. The role focuses on efficient billing and collections, raising invoices and credits, and ensuring policy compliance.

You will liaise with customers and the sales team, chase overdue accounts, and process payments. A-levels and experience in high-volume invoicing and customer service are preferred. Hybrid working is available for eligible roles.

Qualifications

• Experience in a high-volume invoice environment.
• Experience in a customer services environment.
• A-level standard.

Responsibilities

• Raise sales invoices and credit notes.
• Ensure quotation details meet audit requirements prior to billing.
• Ensure credit and collection policy and procedures are followed.
• Liaise with customers and the sales team.
• Progress payments due and chase overdue accounts via email/phone.
• Respond to customer invoice queries with high levels of service.
• Process bank receipts and allocate payments.
• Adhere to Credit Control Manager directives.

Skills

Communication skills

Attention to detail

Customer service experience

High-volume invoicing

Time management

Education

A-level standard

Tools

AX2012 or D365

Job description

Job Location: Woolpit

Additional Location Information:

Salary: From £31,519

Contract type: Permanent

Posting End Date: 17/08/2026

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking for Credit Controller who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

Purpose of this role

To be part of a dynamic team responsible for the efficient billing and collection of invoices in a fast-growing group of companies.

Your Key Responsibilities Are

• Raise sales invoices and credit notes.
• Ensure quotation details meet audit requirements prior to billing.
• Ensure credit and collection policy and procedures are followed.
• Liaise with both customers and the sales team.
• Progress payments due and chase overdue accounts via email, letter, and telephone.
• Facilitate responses to customer invoice queries, ensuring high levels of customer service and quick response times.
• Process bank receipts and allocate payments.
• Any other duties as required by the Credit Control Manager.

Qualifications

• A-level standard.

Experience/Knowledge

• Experience of working in a high volume & invoice value environment.
• Experience of working in a customer services environment.

Abilities/Skills

• Excellent communication skills.
• Great attention to detail and ability to manage a varied workload.

Desirable

• Experience in a credit control / sales ledger role.
• Ability to use Microsoft Office programmes or equivalent.
• Experience of using AX2012 or D365 finance systems.

What Can You Expect From Us

• Cost of living annual pay review.
• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

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