Credit Controller

Accountable Recruitment Limited; Widnes; On-site; GBP 28,000 - 38,000; Full time

Job summary

Accountable Recruitment Limited seeks an experienced Credit Controller to join a finance team in Widnes. You will protect cash flow, assess creditworthiness, monitor accounts, and collect outstanding debts while supporting cross-functional collaboration with Sales and Finance.

You will manage credit limits across group entities, produce debtor reports, and administer rebates in line with contracts, using Microsoft Dynamics 365 Business Central.

Qualifications

• Experience with credit risk assessment and credit management principles.
• Experience monitoring credit limits across group entities.
• Experience collecting debts and maintaining customer relations.
• Experience with Microsoft Dynamics 365 Business Central.
• Knowledge of rebates and rebate reconciliations.

Responsibilities

• Assess and approve new customer credit applications per policy.
• Monitor credit limits and review exposure across group entities.
• Collect outstanding debts by telephone, email, and written correspondence.
• Prepare aged debtor reports and elevate high-risk accounts to management.
• Administer rebate agreements and reconcile rebate accruals.
• Maintain customer master data and run reports in Dynamics 365 BC.

Skills

Microsoft Dynamics 365 Business Center

Rebates & rebate reconciliations

Intercompany credit limits

Parental & bank guarantees

Credit risk assessment & management

Foreign currency transactions

Job description

Our client is seeking an experienced Credit Controller to join an established finance team. This is an excellent opportunity for a proactive and commercially minded individual to play a key role in protecting cash flow, managing credit risk, and building strong customer relationships within a successful and expanding business.

As Credit Controller you will be responsible for managing the company's credit risk while supporting healthy cash flow across the organisation. The role involves monitoring customer accounts, collecting outstanding debts, assessing creditworthiness, managing credit limits, and ensuring compliance with company credit policies. Working closely with the Sales and Finance teams, you will resolve account queries efficiently and contribute to the wider financial objectives of the business.

Key Responsibilities

Credit Management

Assess and approve new customer credit applications in accordance with company policy.

Monitor customer credit limits and review customer exposure on an ongoing basis.

Recommend amendments to credit limits based on financial performance, payment history, and business risk.

Manage and monitor credit limits across group entities.

Accounts Receivable and Collections

Proactively collect outstanding debts by telephone, email, and written correspondence.

Maintain accurate records of collection activities and customer communications.

Allocate customer payments and reconcile customer accounts where required.

Investigate and resolve payment queries promptly to minimise overdue balances.

Produce aged debtor reports and elevate high-risk accounts to management.

Reduce overdue debt while maintaining positive customer relationships.

Customer Rebates

Administer customer rebate agreements in line with contractual terms.

Calculate, reconcile, and validate rebate accruals and payments.

Investigate discrepancies relating to rebate claims.

Work closely with the Sales and Commercial teams to ensure rebate agreements are accurately maintained.

Systems

• Microsoft Dynamics 365 Business Central

Maintain accurate customer master data within Microsoft Dynamics 365 Business Central.

Process customer account updates, credit limit changes, payment terms, and account blocks.

Generate reports and analyse receivables.

Prepare weekly and monthly debtor reports.

Report on aged debt, collection performance, bad debt exposure, and cash collection forecasts.

Assist with month-end activities, including reconciliations and provisions for doubtful debts.

Support internal and external audit requests relating to accounts receivable.

Skills and Experience

Strong working knowledge of Microsoft Dynamics 365 Business Central.

Experience managing customer rebates and rebate reconciliations.

Experience managing intercompany credit limits.

Knowledge of parental guarantees and bank guarantees.

Strong understanding of credit risk assessment and credit management principles.

Experience working with foreign currency transactions.