Credit Controller

NJR Recruitment; Lancashire; On-site; GBP 26,000 - 38,000; Full time

Job summary

My Client in Manchester is seeking an experienced Credit Controller to join the Finance team. The role combines account management, customer service and financial administration with a strong focus on accurate and timely processing.

The successful candidate will be detail‑oriented, have excellent communication skills and be able to manage their workload effectively. Knowledge of Microsoft Dynamics/Navision is advantageous.

Qualifications

• Experience in credit control is essential.
• Excellent attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Experience with Microsoft Dynamics/Navision would be highly desirable.

Responsibilities

• Post and reconcile customer receipts daily using Microsoft Dynamics/Navision.
• Update the Cash Book relating to the Invoice Finance facility on a daily basis.
• Prepare daily spreadsheets detailing payments received.
• Chase customers for overdue payments and manage outstanding debt.
• Resolve customer account queries and disputes, ensuring outcomes are communicated clearly to customers.
• Maintain debit notes and allocate payments to customer accounts.
• Prepare aged debt reports for monthly review meetings.

Skills

Credit control

Attention to detail

Communication skills

Customer service

Excel

Time management

Problem solving

Dynamics/Navision

Tools

Microsoft Dynamics/Navision

Job description

Credit Controller

Salary: Competitive, depending on experience

Location: Manchester

My Client, a well-established and successful business, now has an excellent opportunity for an experienced Credit Controller to join their Finance team. This is a great role for a candidate with previous credit control experience who enjoys a varied position combining account management, customer service and financial administration.

The successful candidate will have excellent attention to detail, strong communication skills and the ability to manage their own workload effectively. Experience using Microsoft Dynamics/Navision would be advantageous.

Duties include:

• Daily posting and reconciliation of customer receipts using Microsoft Dynamics/Navision.
• Update the Cash Book relating to the Invoice Finance facility on a daily basis.
• Prepare daily spreadsheets detailing payments received.
• Chase customers for overdue payments and manage outstanding debt.
• Resolve customer account queries and disputes, ensuring outcomes are communicated clearly to customers.
• Allocate Amazon payments received and maintain a log of outstanding queries, working closely with the Ecommerce Co-Ordinator.
• Take card payments from customers and accurately allocate payments to customer accounts.
• Prepare Aged Debt reports for monthly review meetings with the Credit Control Supervisor.
• Run credit checking reports and liaise with Sales Administration to determine appropriate customer credit limits.
• Maintain accurate notes and account status information on customer accounts.
• Ensure payments are accurately and promptly allocated to customer accounts.
• Liaise with Sales Administration regarding credits to be raised on customer accounts and maintain accurate records of debit notes.
• Send monthly customer statements and provide copy invoices where required.
• Maintain account information and prepare debtor lists by Area Representative for internal use.
• Prepare bad debt claims in conjunction with Insurance Brokers and the Finance Manager.
• Manage and maintain the Credit Control mailbox.
• Complete monthly reconciliation of the Invoice Finance facility for submission to the bank.
• Assist with audit requirements when necessary.

Key Skills Required:

• Previous Credit Control experience is essential.
• Excellent attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Intermediate to Advanced Excel skills.
• Ability to manage workload effectively and work to deadlines.
• Strong problem-solving skills with the ability to resolve customer account queries.
• Experience working with Microsoft Dynamics/Navision would be highly desirable.
• Professional, organised and proactive approach to work.