Credit Controller

Adecco; Warrington; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Adecco is seeking a Credit Controller in Warrington to join a busy finance team on a maternity cover contract. The role covers UK and Europe accounts, focusing on timely collections and strong customer relationships.

The position offers hybrid working with office-based days and flexible home-working patterns, supporting a busy finance function while maintaining high service levels and targets.

Qualifications

• Previous experience in a Credit Control or Accounts Receivable role.
• Strong communication skills to discuss payments with customers.
• Good organisational skills and attention to detail.
• Proficient IT skills, including Microsoft Excel.
• Experience using Excel lookups (VLOOKUP/XLOOKUP) is advantageous.

Responsibilities

• Managing a portfolio of customer accounts across the UK and Europe.
• Chasing outstanding payments via telephone and email.
• Investigating and resolving invoice and payment queries.
• Reconciling customer accounts and maintaining accurate records.
• Working closely with internal departments to resolve disputes and delays.
• Updating account information and collection notes on internal systems.
• Supporting reporting and other finance administration duties.
• Delivering excellent customer service while meeting collection targets.

Skills

Credit control experience

Accounts receivable

Communication skills

Organisation

Workload management

Excel proficiency

Excel lookups (VLOOKUP/XLOOKUP)

Coupa/Ariba portals

Tools

Coupa

Ariba

Job description

Job Title: Credit Controller

Location: Warrington
Pay Rate: 13.46 per hour
Hours: Monday to Friday, 8:00am - 5:00pm (1-hour lunch)
Working Pattern: Hybrid working available. Office-based Tuesday and Wednesday, with home working Monday, Thursday and Friday (office days may vary at the start of each month).

About the Role

We are recruiting for a Credit Controller to join a busy finance team on a maternity cover contract. The successful candidate will be responsible for managing customer accounts across the UK and Europe, ensuring outstanding payments are collected in a timely and professional manner while maintaining strong customer relationships.

Key Responsibilities

• Managing a portfolio of customer accounts across the UK and Europe
• Chasing outstanding payments via telephone and email
• Investigating and resolving invoice and payment queries
• Reconciling customer accounts and maintaining accurate records
• Working closely with internal departments to resolve disputes and payment delays
• Updating account information and collection notes on internal systems
• Supporting reporting and other finance administration duties
• Delivering excellent customer service while meeting collection targets

Skills & Experience Required

• Previous experience in a Credit Control or Accounts Receivable role
• Strong communication skills with the confidence to speak to customers regarding outstanding payments
• Good organisational skills and attention to detail
• Ability to manage workload independently and prioritise tasks effectively
• Strong IT skills, including Microsoft Excel
• Experience using Excel lookups (VLOOKUP/XLOOKUP) would be advantageous
• Experience using customer or procurement portals such as Coupa or Ariba would be beneficial

What We Offer

• Hybrid working arrangement
• Supportive and friendly team environment
• Opportunity to gain experience supporting customers across the UK and Europe
• Full-time hours with a competitive pay rate
• Training and support from an experienced finance team

Additional Information

This role is a maternity cover position running until approximately May 2027, with the possibility of a short extension for handover purposes. While there may be potential for the role to become permanent if circumstances change, applicants should consider this a fixed-term opportunity.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.