Credit Controller

Smithers Group; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company pension 5% match

4x annual life assurance

Semi-flexible start and finish time

Private medical insurance

Employee Assistance Scheme

Ride to work scheme

Supportive and friendly working enviro

Job summary

Smithers Group is seeking a proactive Credit Controller to join the finance team in the UK. You will manage customer ledgers, monitor ageing reports, and support the cash collection process while maintaining strong customer relationships.

The role requires strong numerical skills, high accuracy, and the ability to work independently. You will interact with internal teams, assist with VAT returns, and help with month-end activities in a supportive environment.

Qualifications

• Strong numerical and analytical skills are essential.
• High level of accuracy and attention to detail is required.
• Excellent written and verbal communication skills.
• Ability to prioritise workflow and deliver outputs within set timescales.
• Logical thinking and problem-solving ability is important.
• Ability to work independently and take ownership of tasks.
• Flexible, hands-on approach to ad-hoc requirements.
• Commitment to quality and procedural compliance.
• Experience using finance systems to improve processes.

Responsibilities

• Maintain accurate customer ledgers and review ageing reports to identify debt priorities.
• Handle incoming emails and respond to customer queries promptly.
• Liaise with internal departments to support cash collection processes.
• Set up new customer accounts and amend existing ones with accurate information.
• Support month-end close and provide information for reporting, including VAT related work.

Skills

Strong numerical skills

Attention to detail

Excellent communication

Prioritise workflow

Problem solving

Independent worker

Ad-hoc flexibility

Quality and procedural compliance

Experience with finance systems

Education

Accounting qualification or equivalent experience

Tools

Accounting software

Job description

We are looking for a proactive and organised Credit Controller to join our finance team to support our UK and EU businesses. This is an excellent opportunity for an experienced individual who is passionate about maintaining strong customer relationships while ensuring effective debt management.

Key Responsibilities

• Maintain accurate customer ledgers, review ageing reports, and provide clear insight into outstanding balances, debt trends, and collection priorities
• Identify and escal…? Wait.
• Handle incoming emails through designated shared mailboxes and respond to customer queries promptly.
• Liaise with internal departments and business managers where appropriate to support the cash collection process.
• Set-up of new customer accounts and amendments to existing accounts, ensuring all relevant information and documentation is maintained accurately.
• Support the month-end close process and provide information required for regular and month-end reporting.
• Support the preparation of information relating to VAT requirements and assist with VAT returns where appropriate.

About You

The ideal candidate will have:

• Strong numerical and analytical skills.
• High level of accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritise workflow and deliver required outputs within agreed timescales.
• Logical thinking and problem-solving ability.
• Ability to work independently and take ownership of tasks.
• Flexible, hands‑on approach with the ability to assist with ad‑hoc requirements.
• Commitment to quality and procedural compliance.
• Experience of using finance systems and technology to improve processes
• Relevant accounting qualification or equivalent experience

What We Offer

• Up to 5% match Company pension scheme.
• 4 x annual life assurance.
• Semi-flexible start and finish time
• Private medical insurance
• Employee Assistance Scheme
• Ride to work scheme
• Supportive and friendly working environment.

Smithers is an equal opportunities employer