Credit Controller

Igloo Books Limited; Sywell; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

Igloo Books Limited is looking for a Credit Controller on a 12-month fixed-term contract. This hybrid role requires effective communication and teamwork to manage debt collection and assist the Credit Control Manager. Ideal candidates will demonstrate strong organizational skills and a commitment to customer service.

Qualifications

• Must be able to work to deadlines.
• Excellent written and telephone communication skills.
• Experience of being a team player.

Responsibilities

• Pro-actively contact customers to ensure timely debt payment.
• Chase overdue debts and process new account requests.
• Liaise with sales team on customer situations.

Skills

Communication

Team Player

Deadline-oriented

Job description

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Job title: Credit Controller (12-month Fixed Term Contract)

Reporting to: Credit Control Manager

Location: Cottage Farm, Mears Ashby Road, Sywell, Northamptonshire, NN6 0BJ

Working pattern: Hybrid - minimum of two days per week in the office; up to three days per week working from home

Part- time

Department: Finance

General Summary

Igloo is seeking a credit controller, who will play a key role in collecting the debt in a timely and courteous manner. This role will be providing assistance to the credit control manager.

Key responsibilities

• To pro-actively contact the customer to make sure that they have all the information to pay the debt on time
• To chase for all overdue debt
• Process requests for new accounts
• Cash allocation
• Effective interaction with colleagues in different departments to agree appropriate approach to client query and dispute resolution
• Maintain the customer accounts so that they are clean and presentable
• Build relationships with customers
• Support the Credit Manager with timely information
• Liaise with the sales team to ensure that they are aware of the customers situation
• Contribute to collection targets and other KPI's both individually and for the team

Qualifications and Experience

• Must be able to work to deadlines
• Excellent written and telephone communication skills
• Experience of being a team player

If you are interested in this role, please apply via our website. We look forward in hearing from you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Finance

• Industries

  Book Publishing

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