Credit Controller

CWC Recruitment Ltd; Sudbury CP; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

CWC Recruitment Ltd is seeking a skilled Credit Controller to join a growing manufacturing company in the UK. You will manage a UK ledger of 250 live accounts, handling debt collection and maintaining credit terms.

This hybrid role offers 3 days in the office and 2 days from home with flexible hours. You will chase debts, perform credit checks, allocate cash, run aged debt reports, and liaise with sales to resolve queries.

Qualifications

• 5+ years of credit control experience.
• Experience dealing with large complex customers via portals.
• Excellent communication skills with internal teams and customers.
• Strong customer service and relationship-building abilities.
• Advanced Excel skills for reporting and analysis.
• Ability to work effectively as part of a team.

Responsibilities

• Chasing outstanding debts by telephone, email and portals.
• Pre chasing to ensure invoices are authorised for payment and resolving queries.
• Ensuring customers stay within agreed credit terms.
• Credit checking and setting/reviewing limits based on assessments.
• Managing company credit insurance and minimising credit risk.
• Allocating cash and taking payments over the phone when needed.
• Monthly statement runs and reconciliation.
• Investigating and resolving invoice queries.
• Liaising with internal sales and customers to resolve issues.
• Producing reports on aged debt and trends.
• Weekly meetings with the Financial Director to discuss aged debt.

Skills

Credit control

Excel advanced

Communication skills

Teamwork

Job description

Credit Controller

Near Sudbury

Hybrid working - 3 days office / 2 days from home

Flexible working hours

£30,000 - £35,000

Reporting to the Finance Director working as part of a finance team of 8, for a very successful and growing manufacturing company. You would be responsible for managing a UK ledger of 250 live accounts with a monthly ledger value around £5m monthly.

• Chasing outstanding debts by telephone, email and portals
• Pre chasing to check invoices have been authorised for payment and resolving any queries before due date it needed
• Ensuring sales ledger accounts are within their agreed credit terms
• Credit checking: setting & reviewing limits based on credit assessments
• Manage the company credit insurance, ensuring credit risk is kept to a minimum
• Allocation of cash and taking payments over the phone when needed
• Monthly statement runs
• Investigating and resolving invoice queries
• Liaise with internal sales department and the customer to resolve efficiently
• Resolve day to day credit control issues and problem accounts in a timely manner, understanding how and when to elevate these
• Produce reports on aged debt
• Weekly meetings with the Financial Director to discuss aged debt

Requirements

• Minimum of 5 years Credit Control experience
• Experience of dealing with large complex customers who use portals
• Excellent communication skills, able to build relationships internally and with customers
• Excellent customer service, ability to build and maintain strong business relationships
• Strong work ethic and passionate about credit control
• Advanced Excel skills
• Ability to work as part of a team