Credit Controller

Vibe Recruit; Kidlington; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

Death-in-service benefit

Employee Assistance Programme

Discounted products

Job summary

Vibe Recruit is seeking an experienced Credit Controller to join a busy finance team in the United Kingdom. You will own the debtor ledger and drive effective collection of overdue payments, maintaining up-to-date customer accounts and building strong relationships.

The role requires confidence, organization and commercial acumen, with the ability to handle challenging conversations about overdue payments while supporting the wider finance function.

Qualifications

• Previous Credit Control/Sales Ledger experience (essential)
• Excellent communication and customer service skills
• Strong administrative and organisational abilities
• Good working knowledge of Microsoft Office, particularly Excel

Responsibilities

• Proactively manage the collection of outstanding debts
• Chase overdue accounts via telephone, email and letter
• Maintain and reconcile the debtor ledger
• Monitor debtor days and work towards agreed targets
• Take and allocate customer payments
• Issue statements and copy documentation to customers
• Investigate and resolve debt and payment queries
• Complete credit insurance reports
• Process credit account applications and carry out credit checks
• Agree appropriate customer credit terms
• Prepare weekly debt reports for senior management
• Support the wider finance team with ad-hoc duties when required
• Assist with purchase ledger and general finance duties during busy periods and holiday cover

Skills

Credit Control

Sales Ledger

Communication skills

Organisation

Attention to detail

Prioritisation

Independence

Team attitude

Tools

Excel

Sage 200

Job description

Vibe Recruit is currently supporting a well-established and successful business with the appointment of an experienced Credit Controller to join their busy finance team.

This is an excellent opportunity for an experienced Credit Controller or Sales Ledger professional to join a close-knit team where customer relationships, accuracy and getting results are key.

The Role

Working as part of a small finance team, you will take ownership of the debtor ledger and play a key role in ensuring outstanding payments are managed effectively and customer accounts remain up to date.

We're looking for someone who is confident, organised and commercially minded, with the communication skills to build positive relationships with customers while being comfortable having those sometimes challenging conversations around overdue payments.

Key Responsibilities

• Proactively manage the collection of outstanding debts
• Chase overdue accounts via telephone, email and letter
• Maintain and reconcile the debtor ledger
• Monitor debtor days and work towards agreed targets
• Take and allocate customer payments
• Issue statements and copy documentation to customers
• Investigate and resolve debt and payment queries
• Complete credit insurance reports
• Process credit account applications and carry out credit checks
• Agree appropriate customer credit terms
• Prepare weekly debt reports for senior management
• Support the wider finance team with ad-hoc duties when required
• Assist with purchase ledger and general finance duties during busy periods and holiday cover

About You

The successful candidate will have previous experience within Credit Control or Sales Ledger and be confident dealing directly with customers.

You'll ideally have:

• Previous Credit Control/Sales Ledger experience (essential)
• Excellent communication and customer service skills
• Strong administrative and organisational abilities
• Good working knowledge of Microsoft Office, particularly Excel
• Knowledge of Sage 200 would be advantageous
• Excellent attention to detail
• The ability to prioritise and manage multiple deadlines
• A calm and professional approach under pressure
• The ability to work independently and use your own initiative
• A positive, flexible and team-focused attitude

Benefits

• Competitive salary
• Reward and recognition scheme
• Long-service awards
• Company pension scheme
• Death-in-service benefit
• Employee Assistance Programme
• Access to discounted products
• Non-contributory Cash Health Plan Scheme

If you're an experienced Credit Controller looking for a new permanent opportunity and enjoy working in a role where you can take ownership and make a real impact, Vibe Recruit would love to hear from you.