Credit Controller

Reed; Hull and East Yorkshire; On-site; GBP 26,000 - 30,000; Full time

Job summary

Reed in Hull is seeking an experienced Credit Controller to join a well-established finance team. You will manage customer accounts, chase outstanding debts, and help maintain cash flow targets while building strong relationships with customers and internal stakeholders.

As part of a supportive team, you will contribute to month-end processes and finance reporting, ensuring accurate records and timely reconciliations.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong communication and negotiation skills.
• Confident with customers at all levels.
• Excellent attention to detail and organisation.
• Ability to manage workload and prioritise tasks.
• Good working knowledge of Microsoft Excel.
• Experience using finance or ERP systems would be advantageous.

Responsibilities

• Manage a portfolio of customer accounts.
• Proactively chase outstanding debt via phone, email and letters.
• Reduce aged debt and ensure timely payment of invoices.
• Build and maintain relationships with customers and internal stakeholders.
• Resolve account queries and payment disputes efficiently.
• Allocate incoming payments and reconcile customer accounts.
• Produce aged debtor reports and flag issues to management.
• Monitor credit limits and assess potential risks.
• Support month-end processes and finance reporting.
• Maintain accurate customer records and account information.

Skills

Communication

Negotiation

Customer engagement

Attention to detail

Organization

Excel

Tools

ERP systems

Microsoft Office

Job description

Credit Controller

We are currently recruiting for a Credit Controller to join a well-established and growing business based in Hull. This is an excellent opportunity for an experienced finance professional who enjoys building strong customer relationships while maintaining effective credit control processes.

Working as part of a supportive finance team, you will play a key role in managing customer accounts, reducing aged debt, and ensuring cash flow targets are achieved.

Key Responsibilities

• Managing and maintaining a portfolio of customer accounts
• Proactively chasing outstanding debt via telephone, email, and written correspondence
• Reducing aged debt and ensuring prompt payment of invoices
• Building and maintaining strong relationships with customers and internal stakeholders
• Resolving account queries and payment disputes efficiently
• Allocating incoming payments and reconciling customer accounts
• Producing aged debtor reports and highlighting any issues to management
• Monitoring credit limits and assessing potential credit risks
• Supporting month-end processes and finance reporting requirements
• Maintaining accurate customer records and account information

About You

• Previous experience within a Credit Controller or Accounts Receivable position
• Strong communication and negotiation skills
• Confident dealing with customers at all levels
• Excellent attention to detail and organisational skills
• Ability to manage workload effectively and prioritise tasks
• Good working knowledge of Microsoft Office, particularly Excel
• Experience using finance or ERP systems would be advantageous

What's on Offer?

• Salary of £26,000 - £30,000 DOE
• Monday to Friday working hours of 08:30 - 16:30
• Office-based
• Supportive and friendly working environment
• Opportunity to join a stable and growing business
• Company benefits package
• Ongoing training and development opportunities