Credit Controller

Confidential; Shrewsbury; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free on-site parking

25 days' holiday + bank holidays

Job summary

Confidential in Shrewsbury is seeking a Credit Controller to join its Finance team on a permanent basis. You will manage your own sales ledger accounts, chase overdue payments and maintain positive relationships with customers.

The role requires strong communication, negotiation and Excel skills, with a focus on accuracy and meeting collection targets. Office-based, with standard hours and a supportive team.

Qualifications

• Experience in credit control or accounts receivable preferred.
• Confident telephone manner and good negotiation skills.
• Strong communication and customer service abilities.
• Excellent organization and attention to detail.
• Proficient in Excel and familiar with accounting software.

Responsibilities

• Manage own sales ledger accounts and ensure timely payments.
• Chase overdue accounts by phone and email and resolve queries.
• Maintain positive relationships with customers.
• Prepare aged debt reports and update management.
• Support month-end and assist financial reporting.
• Keep accurate records of credit control activity.

Skills

Telephone negotiation

Communication skills

Time management

Attention to detail

Initiative

Meet collection targets

Tools

Excel

Accounting systems

Job description

Your new company

You’ll be joining a well‑established and successful business in the Shrewsbury, who are looking for a Credit Controller to join its friendly Finance team on a permanent basis.

Your new role

Reporting to the Finance Manager, you will manage your own sales ledger accounts and make sure customer payments are collected on time, while keeping positive working relationships with customers. Your duties will include:

• Monitoring customer accounts and outstanding balances
• Taking customer payments over the phone using an online payment portal
• Chasing overdue accounts by phone and email, and resolving payment queries
• Finding out why customers are paying late and agreeing to practical solutions
• Keeping bad debt within your accounts to a minimum
• Preparing aged debt reports and giving regular updates to management
• Working closely with internal colleagues to resolve outstanding issues
• Keeping accurate records of all credit control activity
• Supporting month‑end and helping with financial reporting

What you’ll need to succeed

• Previous experience in credit control or accounts receivable would be ideal, but our client will also consider individuals from a customer service or accounting background who are interested in credit control
• A confident telephone manner and good negotiation skills
• Strong communication and customer service skills
• Good organisation and time management, with excellent attention to detail
• Good Microsoft Excel skills and experience of accounting systems
• The ability to work on your own initiative and meet collection targets

What you’ll get in return

You’ll join a friendly, supportive Finance team based in modern offices in an easily accessible part of Shrewsbury, with free on‑site parking. You’ll work excellent hours, 9am to 5pm Monday to Friday, with a half‑hour lunch and get 25 days’ holiday plus bank holidays. This is a great opportunity for a Credit Controller to join a stable, well‑established business and build a long‑term career.