Credit Controller

Bidcorp; Sefton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Bidcorp is seeking a Credit Controller for a one-month contract with the potential to extend up to a year, based in Southport, North West England. The role involves handling customer invoices, credit notes, and statements, while ensuring timely payments and resolving customer queries.

The ideal candidate will have strong communication skills, attention to detail, and experience with Microsoft Excel. Hybrid working is available after the probation period, allowing for 3 days in the office and 2 days from home.

Qualifications

• Provide examples of commitment to service excellence.
• Work independently and as part of a team.
• Excellent communication skills required.
• Demonstrate ability to work under pressure and meet deadlines.
• Strong time management and problem-solving skills.
• Good attention to detail.
• Previous experience preferred but not essential.

Responsibilities

• Provide invoices, credit notes, and statements to customers.
• Follow company collection procedures to minimize bad debt.
• Monitor customer credit limits and obtain credit reports as needed.
• Liaise with customers to resolve queries.
• Agree and monitor customer payment plans.
• Generate aged debt reports and contact customers for payments.
• Process customer card payments and manage inboxes.
• Cover workload when colleagues are on leave.

Skills

Commitment to service excellence

Excellent communication skills

Ability to work under pressure

Time management skills

Problem solving skills

Attention to detail

Microsoft Excel (intermediate level)

Tools

Microsoft Office

Microsoft Teams

Job description

Credit Controller

Credit Controller - One Month Contract with the potential for up to a year - Office Based in Southport (North West)

Responsibilities

• Providing invoices, credit notes and statements to customers.
• Follow the company collection procedure to minimise bad debt.
• Monitor customer credit limits, customer spend and obtain credit reports when required.
• Liaising with internal and external customers to resolve customer queries.
• Agree & monitor customer payment plans.
• Generate aged debt reports and make contact calls/emails to gain payment of the overdue.
• Take customer card payments.
• Follow company procedures for business closures, liquidation/administration/legal transfers.
• Credit check and process new account forms.
• Covering colleagues workload for annual leave.
• Chasing remittances.
• Monitoring various inboxes.
• Processing direct debit forms.
• Reconcile customer accounts.
• Use multiple in house computer systems along with Microsoft Office and Teams.
• Hybrid working when probation is passed (3 days office, 2 days home).

To be successful in this role, you will:

• Be able to provide examples of a commitment to service excellence.
• Work well on your own and as part of a team.
• Excellent communication skills.
• Demonstrate the ability to work under pressure and to deadlines.
• Time management skills.
• Excellent problem solving skills.
• Good attention to detail.
• Experience of using Microsoft Excel to an intermediate level.
• Previous experience is preferred but not essential.