Credit Controller

Scarsdale Solicitors; Rochdale; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Opportunities to diversify into other法

Job summary

Scarsdale Solicitors is expanding its in-house support team and seeks an experienced Credit Controller to manage the firm’s credit processes, chase invoices, and ensure compliance with SRA rules. The role collaborates closely with the Finance Director and Managing Partner to maintain strong cash flow and accurate billing.

You will handle debtor management, payment plans, reporting, and client communications while supporting month-end procedures and process improvements in a busy legal practice.

Qualifications

• Previous credit control experience in professional services or legal sector.
• Excellent communication and negotiation skills.
• Ability to liaise with senior stakeholders and fee earners.
• Discreet handling of confidential information and matters.
• Proficient with accounting systems and Microsoft Excel.

Responsibilities

• Monitor and manage the firm’s debtor ledger daily.
• Proactively chase outstanding invoices by telephone, email and letter.
• Agree and monitor payment plans in line with guidelines.
• Escalate aged or disputed debt in a timely manner.
• Prepare debt reports and commentary for management meetings.
• Liaise with MD and fee earners regarding unpaid invoices.
• Ensure robust billing processes and timely bills.
• Investigate and resolve billing queries efficiently and professionally.
• Implement credit control processes in compliance with SRA rules.
• Maintain accurate audit trails and records.
• Communicate with clients professionally and maintain relationships.
• Produce regular aged debt reports and cash-flow forecasts.
• Support onboarding/offboarding of clients and client feedback.
• Assist with month-end procedures and process improvements.

Skills

Credit control

Communication

Microsoft Excel

Tools

Accounting systems

Job description

At Scarsdale Solicitors we understand that legal matters - particularly those involving criminal allegations, can be complex and stressful.

Our mission is to provide clarity and confidence through honest, expert legal guidance, helping clients navigate complex legal challenges with assurance.

As part of their ongoing growth strategy, we are expanding our steam and are seeking an experienced Credit Controller to join their dynamic in-house support team.

The Role

As credit controller, you will manage and control the firm’s credit processes, ensuring timely billing and collection of fees, reducing debtor days, and ensure Scarsdale Solicitors complies with the Solicitors Regulation Authority (SRA) Accounting Rules.

The role works closely with our consultant Finance Director and Managing Partner / Director to ensure strong cash flow management is maintained and managed

Responsibilities include but are not limited to:

Credit Control & Debt Management

• Monitor and manage the firm’s debtor’s ledger daily
• Proactively chasing outstanding invoices by telephone, email, and letter
• Agree and monitor payment plans (in line with guidelines agreed with MD/FD)
• Escalate aged or disputed debt in line in a timely manner
• Prepare debt reports and commentary for management meetings

Billing & Fee Earner Support

• Liaise closely with MD and fee earning solicitors regarding unpaid invoices
• Ensure there is a robust billing process in place and review / update it as needed
• Ensure bills are issued promptly in line with client care letters and fee agreements
• Investigate & resolve billing queries efficiently and professionally

Compliance & Risk

• Implement robust credit control processes in compliance with SRA Accounts Rules and Scarsdale’s internal accounts policies
• Monitor adherence to credit limits and terms and elevate concerns as needed to the Managing Director
• Identify potential bad debt risks and flag concerns to management
• Maintain accurate audit trails and records

Client Relationships

• Communicate with clients in a professional, tactful, and client-focused manner, at all times
• Balance firm cash-flow management whilst maintaining good client relationships
• Handle all credit / finance matters sensitive with discretion

Reporting & General Office Administration

• Produce regular aged debt reports and cash-flow forecasts
• Maintain accurate records of all contact and recovery activity
• Support the client facing team with the smooth on / off boarding of clients & client feedback
• Assist with month-end procedures as required
• Support continuous improvement of credit control processes
• Provide ad-hoc admin / general office support as needed, to assist with the smooth day to day running of the practice (e.g. overseeing aspects of health & safety, stock/stationary ordering, answering calls, optimising the use of in-house systems etc)

Our Ideal Candidate

• Professional and resilient, with a calm approach to difficult conversations
• Diplomatic and tactful
• Commercially aware
• Trustworthy and discreet
• Previous credit control experience (professional services or legal preferred)
• Excellent communication and negotiation skills
• Confidence liaising with senior stakeholders and fee earners
• Excellent attention to detail and organisational skills
• Ability to work independently and prioritise a busy workload – escalating concerns as needed
• Competent user of accounting systems and Microsoft Excel as well as ab
• Ability to handle sensitive and confidential information and matters appropriately

What’s on Offer:

• Opportunities to diversify into other legal practice areas
• A collaborative, supportive team culture
• A chance to work on high-impact, challenging cases with real client impact