Credit Controller

FoundU; Redhill; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Birthday off

Holiday buy/sell

Private medical insurance

Pension 4% employer

Employee assistance programme

Job summary

FoundU is hiring a Credit Controller for a 12 month fixed term maternity cover in Redhill, Surrey. The role combines office and home working (hybrid) and carries a £27,000 base salary plus a monthly bonus of up to £350 and benefits.

You will manage a busy B2B ledger, chase debts daily, and work with dealers and customers to improve cash collection. The successful candidate will have 2–3 years in credit control, a proven debt-collection track record, and excellent relationship and numerical

Qualifications

• 2–3 years in credit control in a high-volume environment.
• Experience handling B2B customers and dealer networks.
• Proven track record of meeting collection targets.
• Calm, confident when resolving queries and chasing debts.
• Strong relationship skills and attention to detail.

Responsibilities

• Manage a ledger of ~1,500 B2B accounts daily.
• Chase outstanding debt with 30 outbound calls per day.
• Make pre-emptive calls in the last week of the month to secure cash.
• Resolve queries and keep credit processes SLA-compliant.
• Conduct credit limit reviews as needed.
• Help team hit monthly cash collection and 90+ day targets.

Skills

Credit control

Target achievement

B2B collections

Relationship building

High-volume environment

Job description

Credit Controller | 12 Month Fixed Term Contract (Maternity Cover) | Redhill, Surrey (Hybrid) | £27,000 + up to £350 monthly bonus + benefits

I'm working with a well established B2B business in Redhill to find a Credit Controller to cover a maternity leave on a 12 month fixed term contract. You'll join a close credit control team that hits its targets, with a monthly bonus that pays out and a proper benefits package, even though it's a fixed term role.

The role

You'll own a busy ledger of around 1,500 accounts and speak to customers every day. The business works through a dealer network, so you'll often be handling a three way relationship between the business, the dealer and the end customer. It suits someone who enjoys being on the phone, builds rapport easily and likes to see their debt come down.

Day to day, you'll be:

• Managing a ledger of circa 1,500 B2B accounts
• Chasing all outstanding debt every day, with at least 30 outbound calls a day
• Making preemptive calls in the last week of the month to land cash before month end
• Resolving queries and keeping credit control processes within SLA
• Carrying out credit limit reviews when needed
• Helping the team hit its monthly cash collection and 90+ day targets

You'll report into the Credit Manager and join a credit control team of five, part of a wider finance operations function of eleven.

What they're looking for

• 2 to 3 years in credit control
• Experience in a high volume environment, ideally with B2B customers
• A proven track record of hitting collection targets
• A calm, confident manner when resolving queries and chasing debts
• Good at building relationships internally and externally
• Organised, with good attention to detail and strong numbers skills

Personality matters here. They want someone bubbly, proactive and target driven, who takes ownership of their ledger, stays calm under pressure and enjoys being part of a team. Most of all, they want someone reliable who shows up and delivers month after month.

The package

• £27,000 basic salary (12 month fixed term contract)
• Monthly bonus of up to £350, split between cash collection and 90+ day targets and paid each month you're in the role. The bonus has paid out every month for the past five years and pays in full for most of the year.
• Your birthday off
• Option to buy or sell holiday
• Vitality private medical insurance once you pass probation, including rewards and discounts with major retailers
• Pension with 4% employer contribution, matched to your 4%, through salary sacrifice
• Employee Assistance Programme for you and your family

Location and working pattern

The office is in Redhill, Surrey. You'll be in the office Tuesday, Wednesday and Thursday and work from home Monday and Friday.

Please think about the commute before you apply. You'll need to be able to drive to the office or get the train to Salfods station, which is a five minute walk away. Trains heading north into Salfods are more reliable than those coming down from London, so this role best suits someone living locally or to the south.

As soon as possible. This role would suit someone who is available now or on a short notice period.