Credit Controller

Chambers and Partners; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Chambers and Partners, a leading legal data provider, is seeking a candidate for their Credit Control team in London. The role entails managing customer accounts, handling queries, and ensuring timely collection of overdue payments. Applicants should have experience in client-facing roles and excellent communication skills. This is a hybrid position that requires working at the office two days per week. Chambers is committed to fostering an inclusive workplace and supports diversity in its hiring process.

Qualifications

• Demonstrable experience in a customer-focused/client-facing role.
• Able to work independently.
• Confident in making phone calls and handling difficult conversations.

Responsibilities

• Chasing a designated set of accounts via calls and emails.
• Managing accounts receivable inbox and client queries.
• Building and maintaining strong relationships with customers.
• Liaising with Finance, Sales, and Customer Success teams.
• Cash posting & reconciling complex customer accounts.
• Participating in weekly ledger meetings with Credit Control.

Skills

Customer focused experience

Excellent communication skills

Job description

Location

London - Hybrid (2 days in office per week)

Visa sponsorship is not offered.

Job Description

Chambers and Partners is looking for a someone with an interest in Finance with excellent communication skills and a collaborative approach to join our Credit Control team. In this role, you'll manage a portfolio of customer accounts, handle queries, post cash, and support the collection of overdue payments, working closely with Finance, Sales, and Customer Success to ensure a positive client experience.

Responsibilities

• Chasing a designated set of accounts/ledger via calls and ema
• Managing accounts receivable inbox and general clients quer
• Enhancing customer experience by building and maintaining a strong relationship with the custom
• Liaise with the wider Finance team, Sales and Customer Success to ensure timely customer query resolution and facilitate collection of overdue d
• Cash posting & reconciling complex customer accou
• Weekly ledger meeting with Credit Control L

Skills and Experience

• Demonstrable experience in a customer focused / client-facing role (or simi

Person Specific

• Able to work independ
• Impeccable communication skills, with both colleagues and cl
• Confident in making phones calls and having difficult conversa
• nisedCustomer fo

About us

Chambers is the leading legal data and intelligence partner for lawyer, firms, and in-house teams. We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector. This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed. Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with amb

Equal Opportunity Statement

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.