Credit Controller

THE; Orpington; Remote; GBP 27,000 - 36,000; Full time

Benefits offered by this job

25 days holiday

Health cash plan

Gymflex

Enhanced parental leave

Cycle to work scheme

Social events

Learning and development programmes

Job summary

THE·TEAM is seeking a proactive Credit Controller to join the Finance team at our Orpington office. You will manage credit control processes, support billing activities, and forecast cash flow to aid financial planning.

You will build strong relationships with customers and internal teams, ensuring accurate records and timely payments, while contributing to a busy finance function.

Qualifications

• Strong communication and relationship-building skills are essential.
• Excellent organisational skills and attention to detail are required.
• Experience with finance systems and spreadsheets is beneficial.
• Proactive and collaborative approach to problem-solving is valued.

Responsibilities

• Manage credit control and collections: follow up overdue balances, resolve disputes, and meet monthly collection targets.
• Support billing and payment processes: ensure invoices are accurate and PO requirements are followed; record payments.
• Monitor cash flow and reporting: forecast incoming payments and prepare weekly/monthly reports.
• Build strong customer relationships: deliver excellent service, review accounts and maintain the ticketing system.
• Support finance operations: complete month-end activities and suggest process improvements.

Skills

Credit control

Organisational skills

Client relationships

Finance systems

Cash forecasting

Account reconciliation

Tools

Spreadsheets

Job description

Credit ControllerWe use cookies to make the safest and most effective website possible.### Credit ControllerApply: Finance & Accounting: GBR - Orpington Office: Full time: Posted Yesterday: R5762**THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide.** **Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit** **the.team****.** ## Job Overview We're looking for a proactive and organised Credit Controller to join our Finance team at THE·TEAM. In this role, you'll play an important part in managing customer accounts, supporting timely payments and maintaining accurate financial records. You'll work closely with customers and internal teams to resolve payment queries, improve cash collection and support effective financial planning.This is a great opportunity for someone who enjoys problem-solving, building positive working relationships and contributing to the smooth running of a busy finance function. ## What You'll Do * **Manage credit control and collections:** Proactively follow up overdue balances, investigate and resolve customer payment disputes, and work towards agreed monthly collection targets to improve debtor days. Ensure credit control activities are carried out effectively and in line with agreed procedures.* **Support billing and payment processes:** Work closely with the billing team to ensure sales invoices are accurate and distributed on time. Liaise with clients to ensure purchase order (PO) requirements are followed, and accurately record and allocate customer payments, including bank transfers, cheques and credit card transactions, in line with finance policies and procedures.* **Monitor cash flow and reporting:** Forecast incoming customer payments and upcoming cash requirements, proactively identifying potential collection issues and implementing appropriate solutions. Produce accurate weekly and monthly reports to keep the business informed of collections progress and support effective cash management.* **Build strong customer relationships:** Deliver excellent service to internal and external customers, providing commercial input and regularly reviewing customer accounts and ledgers to improve efficiency and strengthen working relationships. Maintain the internal ticketing system, ensuring queries are managed and resolved promptly.* **Support finance operations and improvements:** Complete all month-end activities accurately and within agreed timelines and procedures. Identify opportunities to improve credit control processes, support colleagues with ad hoc responsibilities and provide team cover when required. ## What We're Looking For * Strong communication and relationship-building skills, with the confidence to discuss outstanding payments, manage customer queries and resolve disputes professionally.* Excellent organisational skills and attention to detail, with the ability to manage competing priorities, maintain accurate records and meet deadlines.* Confidence working with financial information, spreadsheets and finance systems, with an ability to support cash forecasting, reporting and account reconciliation.* A proactive and collaborative approach to problem-solving, with a willingness to improve processes, take ownership of responsibilities and support colleagues across the business. **What we offer** * 25 days holiday plus bank holidays* Health cash plan, Gymflex, enhanced parental leave and cycle to work scheme benefits, amongst many others* Excellent office environment, company and departmental social events, and learning and development programmes*THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.*### Welcome*THE·TEAM is proudly an equal opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us. More than 20 years into our evolution, we continue to expand our global reach and capabilities to serve clients across sports, music and entertainment. We are committed to making a meaningful impact across key areas of inclusion, community service and sustainability* *—**not only for our employees, but for clients and the industry at large. If this sounds like a place you'd like to work, let's talk!*### About UsTHE·TEAM is a leading global sports, music and entertainment company. Led by intelligence, ideas and influence, we provide representation and marketing services to talent, brands and properties.