Credit Controller

Adecco; Newbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a detail-oriented Credit Controller to enhance their credit control function. In this pivotal role, you will manage the credit control process, ensuring timely collections from B2B clients while building strong relationships that foster customer satisfaction. Your analytical skills will help identify trends and improve processes, while your communication and negotiation abilities will be key in resolving payment disputes. Join a dynamic team that values your contributions and offers opportunities for career development, all within a supportive and inclusive environment.

Benefits

Performance-based bonus

Pension scheme

25 days holiday plus bank holidays

Onsite parking

Career development opportunities

Qualifications

• Minimum of 2 years in a credit control role managing high-volume ledgers.
• Strong understanding of UK credit control regulations and best practices.

Responsibilities

• Monitor and manage the credit control process for timely payments.
• Prepare regular reports on aged debt and analyze customer accounts.
• Build and maintain strong relationships with clients to enhance satisfaction.

Skills

Communication Skills

Negotiation Skills

Attention to Detail

Analytical Skills

Proficiency in Microsoft Excel

Education

Qualification in Finance

Qualification in Accounting

Qualification in Credit Management

Job description

Are you an experienced and detail-oriented Credit Controller? Do you have a knack for managing credit control processes and building strong client relationships? If so, we have a fantastic opportunity for you to join our client's team as a Credit Controller!

Key Responsibilities:

- Credit Control Management: Monitor and manage the credit control process, ensuring timely collection of payments from B2B clients. Keep accurate records of transactions and customer communications.

- Debt Collection: Proactively chase overdue invoices through various communication channels. Negotiate payment plans when needed and escalate issues to the Credit Manager. Collaborate with sales and customer service teams to resolve payment disputes.

- Reporting & Analysis: Prepare regular reports on aged debt and analyse customer accounts to identify trends and opportunities for process improvement.

- Relationship Management: Build and maintain strong relationships with clients, ensuring smooth payment processes and enhancing customer satisfaction.

- Compliance & Risk Management: Ensure compliance with credit policies and regulations. Monitor credit risk and provide recommendations to mitigate exposure.

Key Requirements:

- Experience: Minimum of 2 years in a credit control role, with a proven track record of managing high-volume ledgers and reducing aged debt.

- Skills: Strong communication and negotiation skills, excellent attention to detail, and proficiency in Microsoft Office Suite, particularly Excel. Analytical mindset to identify trends and risks.

- Knowledge: Good understanding of UK credit control regulations and best practises, familiarity with credit checking processes and tools.

- Attributes: Highly organised, proactive, self-motivated, resilient, and able to handle challenging conversations with clients.

Education & Qualifications:

• A relevant qualification in finance, accounting, or credit management preferred but not essential.

Our client offers a competitive salary, performance-based bonus, pension scheme, 25 days holiday plus bank holidays, and career development opportunities.

If this sounds like the opportunity you've been waiting for, apply now! Join our client's team and make a significant impact on their credit control function. Let's work together to optimise cash flow and minimise financial risk.

Hours of work are 08:45 - 17:00 with an hour for lunch. Initial 4 weeks holiday plus bank holidays.

We also offer a fantastic benefits package (bonus scheme, pension etc.) and onsite parking.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.