Credit Controller

Michael Page; Manchester; Hybrid; GBP 31,000 - 36,000; Full time

Job summary

A leading medical business is seeking a Credit Controller to join their credit control team in Salford. This role involves managing customer accounts, chasing payments, and resolving queries with clients. The successful candidate will have strong communication skills and a proven history in similar positions, contributing to a supportive company culture that promotes internal career growth.

Benefits

Hybrid working (3 days per week in the office)

Flexible working hours

23 days holidays plus bank holidays

Pension

Healthcare benefits

Free parking

Qualifications

• Proven track record in a similar role.
• Excellent written and verbal communication skills.
• Able to work to tight deadlines.
• High level of attention to detail.

Responsibilities

• Manage a portfolio of customer accounts and collect debts.
• Follow up on overdue debts and escalate as necessary.
• Resolve client queries and liaise with other departments.

Skills

Communication

Attention to Detail

Time Management

Proficiency in MS Office

Job description

Michael Page are recruiting for a Credit Controller on behalf of a well established medical business with an office in Salford.

This role will support the patients credit control team and will report to the patient team supervisor.

Client Details

Our client is the largest independent UK provider of specialist pathology / clinical laboratory services and supports both the NHS and private medical businesses.

The culture of the business is fantastic with an emphasis on promoting from within and providing career pathways across the business.

Description

Credit controller duties include:

• Take responsibility and ownership of a portfolio of customer accounts and collect the debts in line with the company's credit

• Follow up on any outstanding debts that are overdue as necessary.

• Contact clients to chase payments by following the process as outlined by the Head of Credit Control. This will include but is not limited to; making outbound calls, emails and letters to customers, whilst providing good customer

• Handle any telephone queries and enquiries from practices, insurance companies and patients, and assist the wider credit control team with ad hoc request

• Deal with client queries and liaise with other departments to ensure entry and billing errors are amended in a timely manner.

• Escalate overdue accounts to Credit Control Supervisor for

• Identify & provide detail to Credit Control Supervisor for any potential bad debts

• Resolve client queries with the assistance of the sales and service team in London.

• Liaise with external stakeholders such as insurance companies to help resolve any client invoice queries.

• Any ad hoc projects as required by the Head of Credit Control and/or Finance - Shared Services Manager

Profile

The successful candidate will:

• Have a proven track record in a similar role
• Be an excellent written and verbal communicator
• Be able to work to tight deadlines
• Have a high level of attention to detail
• Be proficient in MS Office

Job Offer

• A salary up to 31,000
• Hybrid working (3 days per week in the office)
• Flexible working hours
• 23 days holidays plus bank holidays (rising to 28 days with time served)
• Pension
• Healthcare benefits
• Free parking
• & more