Credit Controller

Recruitment Solutions (North West) Ltd; Manchester; On-site; GBP 24,000 - 34,000; Full time

Job summary

Recruitment Solutions (North West) Ltd is seeking a proactive Credit Controller in Manchester to manage a busy portfolio. You will engage with clients daily, chase payments, resolve queries, and support ledger reconciliations.

The role requires strong communication and analytical skills, with a focus on reducing aged debt and improving KPI performance in a collaborative finance team.

Qualifications

• Proven credit control experience in a high-volume environment.
• Experience in cash allocation and reconciliations.
• Excellent teamwork with the ability to build trusted relationships.

Responsibilities

• Reduce current outstanding debt balances.
• Chase payments via telephone, email and mail (high volume).
• Resolve queries and issues promptly.
• Lead arrears meetings with key stakeholders.
• Handle unallocated cash queries and allocate payments.
• Issue invoices, tax receipts, statements and reminders.
• Reconcile ledger accounts and maintain accuracy.
• Coordinate query resolution with internal teams.
• Monitor aged debt reports weekly or as required.
• Maintain communication with Central Finance and other departments.
• Process day-to-day instructions efficiently.

Skills

Relationship building

Self-motivated

Organisational skills

Time management

Communication skills

Analytical skills

Job description

Purpose:

The role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls daily required and dealing with account reconciliations & unallocated cash queries to improve Collection KPI's.

Summary:

Liaising with a large number of both internal Clients and external clients on a daily basis, maintaining a high level of professionalism at all times.

Responsibilities:

• Reducing Client current outstanding debtors balance
• Chasing payment using the telephone, email and mail (high volume)
• Dealing with and resolving queries
• Lead arrears meetings with key stakeholders
• Dealing with and resolving unallocated cash queries
• Issuing invoices, Tax receipts, statements and reminder letters
• Reconciliation of ledger accounts
• Management of query resolution, chasing colleagues where required
• Monitor and report on aged debtors reports weekly or as required
• Maintain active communication both within the Central Finance team and other internal departments
• Dealing with day to day instructions

Key skills:

• Excellent relationship builder
• Self-motivated
• Strong Organisational Skills
• Strong Time Management Skills
• Strong Communication Skills
• Strong Analytical skills

You’ll need to have:

• Proven credit control experience, ideally within high volume environment
• Experience in cash allocation
• Excellent team collaboration skills, with the ability to build relationships, trust
• and credibility
• Confidence and a positive outlook in handling challenges
• Experience of large reconciliations
• The ability to manage conflict

Disclaimer

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role.