Credit Controller

Latus Group; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Manchester is seeking a Credit Control professional to manage debtor ledgers, execute credit control processes, and provide insights to senior management. The role requires excellent communication, problem-solving skills, and proficiency in MS Office. Join a dynamic team committed to growth and development.

Qualifications

• Minimum of 1 year experience in administrative support.
• Experience in Credit Control call handling.

Responsibilities

• Manage and chase the Debtor Ledgers of the Group Companies systematically.
• Produce reports as directed by Senior Management.
• Advise Customer Success, Sales, and Business Development teams on customer payment history.

Skills

Communication

Problem-solving

Time Management

Numeracy

Tools

MS Office

Job description

PRINCIPAL RESPONSIBILITIES

Here at Latus, we have ambitious growth and strategic plans to expand our business over the next year. We are looking to grow our teams and seek like-minded, professional individuals to support our journey.

The job holder will be responsible for the Credit Control function of the trading entities within the Latus Group of Companies.

They will manage the Debtors Ledger, initiate and execute credit control processes to recover debtor balances swiftly within expected timeframes, and ensure all receipts are correctly allocated.

Additionally, they will provide reports and insights on debtor book status and advise Senior Management where appropriate.

ROLE & RESPONSIBILITIES

• Manage and chase the Debtor Ledgers of the Group Companies systematically.
• Process credit card payments.
• Follow company procedures for bad debt management and prepare files for legal action, assisting in procedure development.
• Produce reports as directed by Senior Management.
• Provide insights based on experience and exposure to the customer financial environment.
• Advise Senior Management and work on settlement deals when necessary.
• Raise credit notes to write off bad debts as instructed.
• Liaise with Financial Controllers to review and improve credit control procedures.
• Advise Customer Success, Sales, and Business Development teams on customer payment history and recommended credit terms.
• Handle client correspondence.
• Collaborate with staff and liaise with clients, outside agencies, and legal entities to uphold the Group's image and secure support.
• Support and promote the Group and its policies.
• Perform any other duties within the scope and purpose of the role.
• Meet targets and KPIs while adhering to company protocols and procedures.

SKILLS & EXPERIENCE REQUIRED

• Proficient in MS Office (Word, Excel, Outlook).
• Minimum of 1 year experience in administrative support.
• Experience in Credit Control call handling.
• Excellent communication skills with a confident telephone manner.
• Ability to work independently.
• Good time management to meet tight deadlines.
• Motivated in a challenging environment.
• Proactive, decisive, and able to prioritize.
• Attention to detail and procedural mindset.
• Problem-solving skills with a positive attitude.
• Strong numeracy skills.

TRAINING & PERSONAL DEVELOPMENT

Commit to ongoing personal development and maintain evidence of progress.

Attend relevant training sessions internally and externally.

Share learning experiences with team members.

Discuss development needs with your Line Manager to improve performance.

Willingness to pursue further qualifications as required by legislation.