Credit Controller

Confidential; Maidstone; On-site; GBP 28,000 - 45,000; Full time

Benefits offered by this job

Bonus potential up to £1,400/month

20 days holiday + bank holidays (up to

Pension scheme

2 canteens with free hot drinks

Weekly snacks and protein bars

Breakout area with pool table/table t.

Office near Maidstone town centre

Job summary

Confidential in Maidstone is seeking a German-speaking Commercial Collector to maximise cash collections through inbound and proactive outbound calls.

The role requires fluent German, strong negotiation skills, and the ability to manage both international and domestic debts, with a competitive salary and monthly bonus potential.

Office-based, 9am-5pm, full-time, with discretionary flexibility and a Great office location near Maidstone town centre.

Qualifications

• Experience in commercial credit control or B2B collections.
• Confident phone manner with ability to hit financial targets.
• Fluency in German is essential for the role.
• Excellent communication and negotiating skills.

Responsibilities

• Negotiate early repayment of international and domestic debts.
• Update debtor management systems accurately.
• Recommend next steps to clients after failed collection attempts.
• Escalate disputes to Client Services swiftly.
• Maintain accurate records and workflows.

Skills

German fluency

Credit control

B2B collections

Phone negotiations

Communication

Negotiation skills

Rapport building

Numeracy

Job description

German Speaking Commercial Collector

• Location: Maidstone
• Salary: £28,000 basic £45,000 OTE
• Hours: 9am-5pm (with discretionary flexibility)
• Job Type: Full-time, Office Based

Join a dynamic team as a German Speaking Commercial Collector. This role is crucial for maximising cash collections through both inbound and proactive outbound calls. Fluency in GERMAN is essential to effectively manage international and domestic debts.

Day-to-day of the role:

• Negotiate early repayment of international and domestic debts.
• Update debtor management systems accurately.
• Recommend next steps to clients after failed collection attempts.
• Escalate disputes to Client Services swiftly.
• Maintain accurate records and workflows.

Required Skills & Qualifications:

• Proven background in commercial credit control or B2 B collections, or sales/customer service experience with a desire to move into collections.
• Confidence on the phone and working towards financial targets.
• Fluency in German - essential for the role.
• Effective communication skills.
• Strong influencing and negotiating skills.
• Ability to build rapport and focus on customer needs.
• Team player who is articulate, literate, numerate, and possesses excellent keyboard skills.

Benefits:

• Competitive salary with generous monthly bonus potential - up to £1,400/month.
• 20 days holiday + bank holidays, rising to 25 days.
• Pension scheme: 3% employer contribution, 5% employee contribution.
• 2 canteens with free hot drinks and water.
• Weekly treats including snacks and protein bars.
• Breakout area with pool table, table tennis, and darts.
• Beautiful office location near Maidstone town centre.