Credit Controller

Totum; Lancashire; Remote; GBP 28,000 - 38,000; Full time

Job summary

Totum Partners is seeking a Credit Controller to join a leading international law firm on a 12-month fixed-term contract. The role can be fully remote, and prior law firm credit control experience is essential.

You will join an established finance team, taking responsibility for managing aged debt and working closely with clients, Partners and fee earners. Responsibilities include chasing outstanding balances, reviewing balances with Partners, maintaining debtor notes, supporting monthly

Qualifications

• Experience in credit control for a law firm.
• Strong knowledge of collections and aged debt management.
• Excellent communication with clients and colleagues.
• Organised, proactive with attention to detail.
• Knowledge of cashflow and financial processes.

Responsibilities

• Manage a portfolio of outstanding debt and follow up with clients by phone and email.
• Review balances with Partners and fee earners to agree collection strategies.
• Build relationships with clients and handle difficult collection conversations.
• Identify complex debts and escalate as needed.
• Maintain debtor notes and collection activity.
• Coordinate with international offices on global client accounts.
• Support payment allocation and banking activities.
• Assist with monthly reporting and credit control projects.
• Provide support to Revenue team during busy periods.

Skills

Credit control

Aged debt management

Communication skills

Attention to detail

Cashflow awareness

Client relationship management

Tools

Excel

Microsoft Office

Elite 3E

Job description

Totum Partners are recruiting for a Credit Controller to join a leading international law firm on a 12-month fixed-term contract. This role can be fully remote, and previous law firm credit control experience is essential. The successful candidate will join an established finance team, taking responsibility for managing aged debt and working closely with clients, Partners and fee earners.

The ideal Credit Controller will be responsible for:

• Managing a portfolio of outstanding debt and proactively following up with clients by telephone and email
• Working closely with Partners and fee earners to review outstanding balances and agree collection strategies
• Building strong relationships with clients and handling more challenging collection conversations professionally
• Identifying complex or problematic debts and escalating these where necessary
• Maintaining accurate debtor notes and collection activity
• Working with international offices on global client accounts where required
• Supporting payment allocation and other banking activities
• Assisting with monthly reporting and wider credit control projects
• Providing support to the Revenue team during busy periods

The ideal Credit Controller will have:

• Previous credit control experience within a law firm is essential
• A strong understanding of the collections process and aged debt management
• Strong communication skills with the confidence to work with clients, Partners and fee earners
• A proactive and organised approach with excellent attention to detail
• Good commercial awareness and an understanding of the importance of cashflow
• The ability to manage competing priorities and work effectively to deadlines
• Knowledge of Elite 3E would be advantageous
• Good Excel and Microsoft Office skills

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible.

As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.