Credit Controller

Reed; City Of London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working 2–3 days in office

Exposure to international stakeholders

Professional development within a fast

Job summary

Reed is seeking a commercially aware Credit Controller for a 12-month FTC within a busy finance team at a leading international law firm.

You will chase debt, support month-end activity, and liaise with partners, fee earners, and revenue teams to manage ageing debt and mitigate financial exposure. Hybrid working and cross-border collaboration are available.

Qualifications

• Experience in a credit control role with strong collections processes.
• Experience in a law firm or professional services environment is beneficial but not essential.
• Knowledge of Elite 3E or similar financial systems advantageous.

Responsibilities

• Chase aged debt via email and phone with regular outbound client contact.
• Attend meetings with partners to review debtor exposure and strategy.
• Support discussions on financial exposure with Revenue Controllers and finance teams.
• Escalate problematic accounts to senior managers as appropriate.
• Coordinate with international teams to support cross-border collections.
• Maintain debtor notes and activity logs in the system.
• Assist with monthly and ad-hoc reporting for management.
• Support daily banking tasks and payment allocations.
• Respond to finance queries from internal stakeholders promptly.

Skills

Credit control

Stakeholder management

Communication

MS Excel

Attention to detail

Tools

Elite 3E

Job description

My client a leading international law firm are seeking a Credit Controller on a 12 month FTC to join a busy finance team within a professional services environment. This is an excellent opportunity for a commercially aware Credit Controller with strong collections experience, excellent stakeholder management skills and the confidence to handle challenging debt recovery matters with professionalism and tact.

The successful Credit Controller will play a key role in reducing aged debt, maintaining accurate records, supporting month-end activity and working closely with partners, fee earners and wider revenue teams.

Day-to-day of the role

• Chase aged debt by email and telephone, completing regular outbound client contact activity each day.
• Arrange and attend ad-hoc and monthly meetings with partners and fee earners to review debtor exposure and agree collection strategies.
• Support discussions around financial exposure alongside Revenue Controllers and wider finance colleagues.
• Escalate problematic accounts, complex debts and difficult cases to senior managers where appropriate.
• Liaise with international teams when needed to support global client relationships and cross-border collections activity.
• Maintain accurate debtor notes, follow-up actions and activity logs within the collections system.
• Assist with the preparation of monthly and ad-hoc reporting for management.
• Support daily banking tasks, including payment allocation.
• Respond promptly and professionally to finance queries from internal stakeholders.
• Assist with ad-hoc projects and support month-end billing activity, including flexibility around deadlines where required.

Required Skills & Qualifications

• Previous experience in a credit control role, with a strong understanding of collections processes.
• Experience within a law firm or professional services environment would be beneficial but is not essential.
• Knowledge of Elite 3E or similar financial systems would be advantageous.
• Strong communication skills, with the ability to manage sensitive or challenging conversations professionally.
• Excellent interpersonal skills and the ability to build effective working relationships across all levels.
• Highly organised, detail-focused and consistent in record keeping and follow-up actions.
• Self-motivated, proactive and confident taking ownership of tasks while knowing when to elevate.
• Able to remain calm under pressure, manage competing priorities and work to tight deadlines.
• Strong team ethic, with a collaborative approach and willingness to support colleagues during busy periods.
• Good IT skills, including MS Office, particularly Excel, and the ability to learn new systems quickly.

Benefits

• Hybrid working 2-3 days in the office
• Opportunity to work within a collaborative finance and revenue team
• Exposure to international stakeholder relationships and cross-border work
• Involvement in varied reporting, collections and month-end activities
• Professional development within a fast-paced professional services environment