Credit Controller

Cummins Inc; Lancashire; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

24 days holidays

Company pension

Life insurance

Cashback healthcare plan

Discounts on products

Retail discounts

Job summary

Cummins Mellor are assisting an established business in Darwen to recruit a Credit Controller to join the finance team. This is a hands-on, high-volume role focusing on B2C credit control, online transactions and keeping customer accounts up to date with timely payments.

You will monitor payments, chase overdue balances and support wholesale accounts as experience grows. Salary £30,000 - £32,000.

Qualifications

• Experience in credit control or similar accounts role.
• Capable of handling a high volume of transactions and accounts.
• Confident chasing payments and handling customer queries.
• Organised, accurate and able to prioritise a busy workload.
• Proactive with the confidence to follow up overdue payments.
• Good communication skills and a practical problem-solving approach.
• Able to hit the ground running.

Responsibilities

• Manage a high volume of customer accounts and outstanding payments.
• Monitor online transactions and ensure timely payments.
• Keep customer accounts and online portals accurate and up to date.
• Chase overdue payments by phone and email.
• Investigate payment queries and resolve discrepancies.
• Build and maintain relationships with customers.
• Maintain records of credit control activity.
• Work with internal teams to resolve issues.
• Support wider credit control function as required.
• Progressively take on wholesale accounts and more complex customers as experience grows.

Skills

Credit control

High volume handling

Communication skills

Organised & proactive

Job description

Cummins Mellor are working with an established business in Darwen who are looking to recruit a Credit Controller to join their finance team as soon as possible. This is a hands-on, high-volume role with a strong focus on B2C credit control, online transactions and making sure customer accounts are kept up to date and payments are received on time. You'll be responsible for monitoring outstanding payments, keeping online customer accounts and portals up to date, and following up on overdue balances. Once you've got to grips with the day-to-day workload, there will also be the opportunity to get involved with wholesale customers and more varied accounts. The Role

Responsibilities

• Managing a high volume of customer accounts and outstanding payments
• Monitoring online transactions and ensuring payments are received on time
• Keeping customer accounts and online portals accurate and up to date
• Chasing overdue payments by phone and email
• Investigating payment queries and resolving discrepancies
• Building and maintaining good relationships with customers
• Keeping accurate records of credit control activity
• Working closely with internal teams to resolve outstanding issues
• Supporting the wider credit control function as required
• Progressively taking on wholesale accounts and more complex customer accounts as experience develops

Requirements

• Previous experience in credit control or a similar accounts role
• Comfortable managing a high volume of transactions and customer accounts
• Confident chasing payments and dealing with customer queries
• Organised, accurate and able to prioritise a busy workload
• A proactive approach, with the confidence to follow up outstanding payments
• Good communication skills and a practical, problem-solving approach
• Someone who can get stuck in and hit the ground running

Salary

• Salary of £30,000 - £32,000

Benefits

• 22 days' holiday, increasing with length of service
• Company pension scheme
• Life insurance
• Cashback healthcare plan
• Discounts on company products
• Access to retail and high street discounts

T: 01254 239363