Credit Controller

Castle Employment Group; Harrogate; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Progression opportunities

Low staff turnover

Job summary

Castle Employment Group is recruiting for a Credit Controller on a permanent, full-time basis in Ripon, England. The role focuses on managing ledgers, chasing overdue payments, and maintaining strong relationships with customers and internal teams.

The ideal candidate will have credit control experience, good numeracy, and a proactive attitude. Training is provided, with opportunities for development within a supportive finance team.

Qualifications

• Previous credit control experience is preferred but full training can be provided.
• Strong numeracy and literacy skills are essential.
• Proactive approach and willingness to learn are important.
• Able to work independently and as part of a team.

Responsibilities

• Manage your own customer ledger and follow up on overdue payments.
• Build strong relationships with internal teams and external customers.
• Investigate and resolve account and payment queries efficiently.
• Accurately record queries and ensure they are followed through to resolution.
• Provide support and cover for other members of the finance team when required.

Skills

Strong communication

Relationship-building

Telephone manner

Numeracy & literacy

Organisational skills

Proactive mindset

Teamwork

Tools

Excel (formulas & pivot tables)

Job description

Location Ripon, England Sector Manufacturing & Production Benefits Great established family business, very low staff turnover , growing business offering progression opportunities

Credit Controller - Permanent | Full-Time

An established and successful organisation in North Yorks is looking for a motivated Credit Controller to join its busy finance team on a permanent basis.

This is a great opportunity for someone with previous credit control or finance experience who enjoys building relationships, resolving queries and taking ownership of their own workload. You'll join a supportive team within a business that offers excellent benefits and genuine opportunities for learning and development.

Your responsibilities will include:

• Managing your own customer ledger and following up on overdue payments
• Building strong relationships with internal teams and external customers
• Investigating and resolving account and payment queries efficiently
• Accurately recording queries and ensuring they are followed through to resolution
• Providing support and cover for other members of the finance team when required

What We're Looking For Previous credit control experience would be beneficial, although full training can be provided for someone with the right attitude and transferable finance experience.

You’ll ideally have:

• Strong communication and relationship-building skills
• A confident and professional telephone manner
• Good numeracy and literacy skills
• A proactive approach and willingness to learn
• Good organisational skills and attention to detail
• Experience using Excel, with knowledge of formulas and pivot tables advantageous
• The ability to work effectively both independently and as part of a team

This is a permanent role and is commutable from Harrogate, Wetherby, Knaresborough, Ripon and North Leeds and is an excellent opportunity to join an established finance team.