Credit Controller

Allscreens Nationwide Ltd; Ripon; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Immediate start

Temp-to-perm role

Long-term career prospects

Autonomous ledger ownership

Growing and supportive business

Job summary

Allscreens Nationwide Ltd is seeking an experienced Credit Controller in Ripon with occasional travel to Stockton. This temporary-to-permanent role focuses on cash collection, customer relations, and protecting cash flow within a busy finance team.

You will own your customer portfolio, contact clients to secure payments, and escalate issues as needed while delivering first-class service. Immediate start and long-term career prospects are available.

Qualifications

• Minimum 3 years' experience within a Credit Control or Cash Collection role.
• Experience working in a fast-paced, commercially focused environment.
• Strong working knowledge of Microsoft Office, particularly Excel.
• Experience using finance systems.

Responsibilities

• Opening new customer accounts and managing your own customer portfolio.
• Building and maintaining relationships with customers and internal stakeholders at all levels.
• Proactively contacting customers via telephone, email and written correspondence to secure payment of outstanding invoices.
• Coordinating cash collection activities to support cash flow targets and reduce aged debt.
• Investigating and resolving invoice and payment queries quickly and effectively.
• Negotiating and managing repayment plans where appropriate.
• Escalating persistent payment issues to the Credit Control Manager and liaising with third-party collection agencies when required.
• Maintaining accurate customer account records and updating information when necessary.
• Managing credit limits within authorised levels and identifying cases requiring escalation.
• Performing account reconciliations and ensuring all credit control procedures are followed.
• Prioritising workload effectively and adapting to changing business demands.

Skills

Communication

Cash collection

Negotiation

Attention to detail

Tools

Excel

Finance systems

Job description

Ripon (with occasional travel to Stockton) | Temporary to Permanent | Immediate Start Available

Love the chase, enjoy building relationships, and thrive on turning overdue invoices into paid accounts?

We're working with a successful and growing business that is looking for an experienced Credit Controller to join their finance team on a temporary-to-permanent basis. This is an excellent opportunity for someone who enjoys a fast-paced environment, takes pride in delivering exceptional customer service, and can confidently manage cash collection whilst maintaining strong client relationships.This is more than just a collections role. You'll become a valued part of the finance team, helping to protect cash flow, reduce aged debt, and build positive relationships with customers across the business.

The Opportunity

As Credit Controller, you will play a key role in supporting the organisation's cash flow objectives while delivering a first-class customer experience. You'll take ownership of your customer portfolio, proactively managing accounts and ensuring outstanding balances are collected efficiently and professionally.Based primarily in Ripon, you will also undertake occasional travel to Stockton, providing an excellent opportunity to build relationships across the wider business.

Key Responsibilities

• Opening new customer accounts and managing your own customer portfolio.
• Building and maintaining strong relationships with customers and internal stakeholders at all levels.
• Proactively contacting customers via telephone, email and written correspondence to secure payment of outstanding invoices.
• Coordinating cash collection activities to support cash flow targets and reduce aged debt.
• Investigating and resolving invoice and payment queries quickly and effectively.
• Negotiating and managing repayment plans where appropriate.
• Escalating persistent payment issues to the Credit Control Manager and liaising with third-party collection agencies when required.
• Maintaining accurate customer account records and updating information when necessary.
• Managing credit limits within authorised levels and identifying cases requiring escalation.
• Performing account reconciliations and ensuring all credit control procedures are followed.
• Prioritising workload effectively and adapting to changing business demands.

What We're Looking For

• Minimum 3 years' experience within a Credit Control or Cash Collection role.
• Experience working within a fast-paced, commercially focused or sales-driven environment.
• Strong working knowledge of Microsoft Office, particularly Excel.
• Experience using finance systems
• Excellent communication and negotiation skills with a professional telephone manner.
• Strong organisational skills and exceptional attention to detail.
• Ability to influence outcomes while maintaining positive customer relationships.
• A proactive, resilient and solution-focused approach.
• Team player with the confidence to work independently when required.

What's in it for You?

• Immediate start opportunity
• Temporary-to-permanent position with long-term career prospects
• Growing and supportive business environment
• Varied and autonomous role with ownership of your own ledger
• Opportunity to make a real impact on business performance and cash flow