Credit Controller

Aggreko plc; Dumbarton; Remote; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Generous pension plan

Annual bonus opportunities

Life Assurance

30 days annual leave + holidays

Training and development

Volunteering days

Employee Assistance Programme

Job summary

Aggreko plc in Lomondgate depot is seeking a Credit Controller to help protect financial performance by managing customer accounts, reducing overdue debt, and building strong customer relationships through proactive collections and negotiation.

You will contact customers to secure payments, review aged debt, investigate disputes, and work with internal teams to meet cash collection targets across our depot network.

Qualifications

• Experienced in credit control, collections, and accounts receivable.
• Confident communicator with negotiation skills to influence payments.
• Resilient and results-driven with strong organisation and attention to detail.

Responsibilities

• Proactively manage a portfolio of customer accounts and ensure timely collection of balances.
• Contact customers by phone and email to secure payments and resolve issues.
• Review aged debt reports, identify risks, and prioritise high-value accounts.
• Investigate disputes and billing queries while keeping accurate records.
• Build relationships with customers and internal stakeholders to support cash collection targets.

Skills

Credit control

Collections

Accounts receivable

Negotiation

Organisation

Attention to detail

Communication

Job description

Bring your energy to Aggreko as a Credit Controller based in our Lomondgate depot. As a Credit Controller, you will play a key role in protecting Aggreko's financial performance by managing customer accounts, reducing overdue debt, and building strong customer relationships through proactive collections, effective negotiation, and excellent customer service.

Power without pause. Heating, cooling and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you'll do as a Credit Controller:

• Proactively manage a portfolio of customer accounts, ensuring timely collection of outstanding balances.
• Contact customers via phone and email to secure payments, resolve account issues, and agree payment solutions where required.
• Review aged debt reports, identify risks, and prioritise high-value and overdue accounts.
• Investigate and resolve disputes, billing queries, and account discrepancies while maintaining accurate records.
• Build strong relationships with customers and internal stakeholders to support cash collection targets and positive customer outcomes.

You are:

• Experienced in credit control, collections, accounts receivable, or a similar customer-facing finance environment.
• A confident communicator with strong negotiation skills and the ability to influence positive payment outcomes.
• Resilient and results-driven, able to manage challenging conversations professionally and follow through on commitments.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities effectively.
• Customer-focused, analytical, and comfortable working with ageing reports, collection metrics, and account data

Here's what you'll get:

• Comprehensive benefits package, including a generous pension plan, annual bonus opportunities, and Life Assurance.
• Annual leave allowance of 30 days plus 3 public holidays with the flexibility to buy or sell additional days to suit your lifestyle
• Ongoing training and personalised development pathways to help you grow your skills and progress in your career
• Paid volunteering days, giving you the chance to make a positive impact in your local community
• Access to our Employee Assistance Programme, offering confidential support and resources to promote your wellbeing and a healthy work-life balance

Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.

#LI-IK1

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.