Credit Controller

SmartRecruiters, Inc.; Crewe; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Friendly culture

Fast-growing organization

DEI networks & inclusion

Job summary

Radius is seeking a Credit Controller in Crewe to manage cash collection and receivables for Telematics customers. You will own multiple ledgers, drive policy improvements, and build strong stakeholder relationships to support growth.

The role suits someone with credit control experience, a commercial mindset, and a readiness to roll up their sleeves in a fast‑growing global group. Monday–Friday, 8:30am–5:00pm, Arden Square office.

Qualifications

• Experience delivering cash collection and arrears management.
• Excellent communication at all levels internally and externally.
• Customer-focused approach to credit collections while retaining customers.
• Highly presentable with strong organization and motivation.
• Positive can-do attitude and willingness to roll up sleeves.
• Calm under pressure and able to meet tight deadlines.
• Ability to continually challenge the status quo and drive improvements.

Responsibilities

• Deliver cash collection and arrears management to hit financial targets.
• Own Accounts Receivable ledgers for Telematics UK & Ireland.
• Identify arrears risks; propose and implement policy/process changes.
• Set priorities and manage workload to meet targets and objectives.
• Build strong relationships with stakeholders to support customer retention and targets.
• Handle customer queries to improve DSO and ledger ageing.
• Lead regular ledger reviews with sales to ensure credit policy compliance.

Skills

Targets achievement

Communication

Customer focus

Presentable

Hands-on

Work under pressure

Continuous improvement

Job description

We are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses.

Radius was born on the 8th of January 1990 as a fuel card business called UK Fuels, located above a hair dressing salon in the village of Holmes Chapel about 25 miles south of Manchester.

Forward the clock to the present day, Radius now has six integrated business units that operate across 19 countries globally with nearly 3000 employees!

Job Description

Due to ongoing growth, Radius is looking for a Credit Controller to join our team servicing Telematics customers in Crewe.

The Credit Controller will be responsible for managing receivables within our Telematics business unit to include driving cash collection, minimising arrears and creating a key account and manual payer processes to improve customer experience. The role holder will have direct responsibility for collections across multiple sales ledgers.

This role will suit someone with Credit Control or collections experience and a commercial mindset, capable of rolling-up their sleeves, driving change and building new capability within a rapidly growing global Group.

The pace of growth and diversification of the Group’s products and services, along with its global footprint, provides significant opportunity for this individual to add real value and take their career forwards, fast.

We would love to welcome you to our Arden Squareoffice, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

• Delivering cash collection and arrears management to achieve financial targets
• Ownership Accounts Receivable ledgers within the Telematics UK & Ireland team.
• Identify risks and issues impacting arrears from daily activities. Suggest and implement policy, process or procedural changes to improve customer journey and increase cash collection.
• Establish priorities and manage workload to deliver against targets, goals and objectives.
• Build strong and effective working relationships with stakeholders across the organisation to support the Telematics business with customer retention and financial targets.
• Take ownership of customer queries to improve DSO and ledger ageing.
• Own regular ledger reviews with key operational and sales colleagues to ensure compliance with credit policy.

Qualifications

• Experience of achieving challenging targets and driving your own performance.
• Outstanding communication skills with the ability to operate at all levels internally and externally.
• A customer focused approach to credit collections, ensuring customers are retained wherever possible.
• Highly presentable with strong organisational and motivational skills.
• A ‘can do’ positive attitude and comfortable ‘rolling your sleeves up’.
• Ability to stay calm under pressure and meet tight deadlines.
• Ability to continually challenge the status quo and drive continuous improvement in ledger ageing.

Additional Information

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.