Credit Officer

Radius; Crewe; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits

Bonus potential

Job summary

Radius in Crewe invites applications for a Credit Underwriter role. You will handle new applications, ensure sound decisions, and maintain timely underwriting standards while working with cross-functional teams.

The role emphasizes strong communication, attention to detail, and a flexible, collaborative approach to adapt to evolving credit processes.

Qualifications

• Experience in a credit or risk management role is advantageous.
• Ability to communicate at all levels and engage with stakeholders across the business.
• Strong organisational and prioritisation skills.

Responsibilities

• Process new applications with key information to support sound decisions.
• Meet or exceed KPI targets for Vetting operations and decision speed.
• Track and manage pended applications within Credit control.
• Identify opportunities to improve systems and processes for risk mitigation and productivity.
• Build and maintain relationships with key stakeholders across the business.

Skills

Communication

Teamwork

Prioritisation

Attention to detail

Flexibility

Credit underwriting experience

Job description

Heard of us?

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Company Description

Heard of us?

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

We would love to welcome you to our Crewe office, whether you're at the start of your career or looking for your next challenge. Whilst experience in a credit or risk management role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career.

What would your day to day look like?

• New application processing involving the gathering of key information to ensure we are making sound, well informed, judgemental decisions.
• Drive and determination to ensure delivery of all agreed individual KPI’s: Ensure individual delivery of agreed service standards for the Vetting operations - Percentage of final stated decisions within 1-2 days - Decisions per day.
• Number of pended applications (within Credit control).
• Identify opportunities to innovate (systems and processes) to improve risk mitigation, approval rate or productivity.
• Developing and maintaining good relationships with key stakeholders across the business.

Departmental and Business integration

• Actively engage in relevant and appropriate opportunities for cross-department working to build relationships & share knowledge.
• Participate in meetings and projects with wider credit team to continually improve department performance.
• Use exposure to different areas of credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result.

Individual Management

• Manage individual performance to achieve credit underwriting standards.
• Manage credit underwriting to ensure Dept SLAs are maintained.
• Keep accurate and complete records of all cases underwritten within systems.
• Escalation of accounts and issues as required.
• Manage the Account Managers expectations to minimize escalated calls.
• Assist the overall Credit Dept in managing bad debt charge by ensuring detailed underwriting and risk is completed.

Qualifications

• Positive attitude and ability to work well as part of a team.
• Ability to communicate at all levels and engage with stakeholders across the business.
• Prioritise and manage own workloads.
• Good eye for detail.
• Flexible approach and attitude.
• Experience in a similar role is desirable, but not essential.

Additional Information

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We Also Offer

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.