Credit Controller

Hannon Transport Limited; Craigavon; On-site; GBP 30,000 - 35,000; Full time

Job summary

Hannon Transport Limited is seeking a Credit Controller to manage customer accounts across the UK and Ireland from our Aghalee base. You will ensure timely collection of debts, maintain accurate debtor records, and support cash flow in a fast-paced transport and logistics environment.

The role reports to the Credit Control Manager within Finance. The ideal candidate will have strong Excel skills, be deadline-driven and comfortable liaising with internal teams and customers.

Qualifications

• Previous experience in a Credit Control or Accounts Receivable role (essential).
• Strong communication and negotiation skills (essential).
• Ability to build effective working relationships with customers and internal teams (essential).
• Good attention to detail and organisational skills (essential).
• Confident using finance systems and strong knowledge in Microsoft Excel (essential).
• Ability to work to deadlines in a high-volume environment (essential).

Responsibilities

• Manage a portfolio of customer accounts across UK & Ireland.
• Ensure invoices are collected in line with payment terms.
• Proactively chase overdue debts via phone, email, and written correspondence.
• Liaise with operations, sales, and finance teams to resolve queries.
• Monitor aged debtor balances and escalate high-risk accounts.
• Attend Weekly Credit Control meetings with the team.

Skills

Credit control

Communication

Negotiation

Relationship building

Attention to detail

Excel

Deadline-driven

Tools

Finance systems

Job description

Job Information

Job Title

Credit Controller

Department

Finance

Reports To

Credit Control Manager

Location

Aghalee (base location, travel expected)

Salary Range

£30,000 - £35,000 depending on experience

Shift Pattern

Mon-Fri 9am-5pm

Job Purpose

The Credit Controller is responsible for managing customer accounts and ensuring timely collection of outstanding debts across UK and Irish operations. Working within a fast-paced transport and logistics environment, the role supports strong cash flow, minimises credit risk, and maintains positive customer relationships.

Duties and Responsibilities

Credit Control & Collections

• Manage a portfolio of customer accounts across the UK and Ireland
• Ensure customer invoices are collected in line with agreed payment terms
• Proactively chase overdue debts via phone, email, and written correspondence
• Resolve invoice queries efficiently by liaising with operations, sales, and finance teams
• Monitor and maintain accurate aged debtor balances
• Escalate high-risk or overdue accounts in line with credit control procedures

Account Management & Risk

• Assist with setting up new customer accounts, including credit checks and documentation
• Monitor customer credit limits and flag potential risks
• Support the review of customer payment performance and creditworthiness
• Assist with credit insurance processes where applicable

Reporting & Administration

• Maintain accurate records of customer communications and payment agreements
• Prepare regular debtor reports for management review
• Support month-end processes, including debtor reconciliations
• Ensure data accuracy within the finance / ERP system
• Attend Weekly Credit Control meetings with the team

Compliance & Continuous Improvement

• Adhere to internal credit policies, procedures, and financial controls
• Support audit requirements and provide information when required
• Identify opportunities to improve credit control processes and reduce debtor days

Knowledge, skills and experience required

Essential

• Previous experience in a Credit Control or Accounts Receivable role
• Strong communication and negotiation skills
• Ability to build effective working relationships with customers and internal teams
• Good attention to detail and organisational skills
• Confident using finance systems and strong knowledge in Microsoft Excel
• Ability to work to deadlines in a high-volume environment

Desirable

• Experience within transport, logistics, or a multi-site operational business
• Experience managing UK & Europe customer accounts
• Knowledge of credit insurance and debt recovery processes

Personal Attributes

• Proactive and resilient with a positive, professional approach
• Confident handling difficult conversations
• Team-oriented with the ability to work independently
• Commercially aware and customer-focused

Why join Hannon Transport

• Join a company focused on innovation, sustainability and growth
• Professional development and training opportunities
• A competitive salary and company benefits are available for the right candidate

Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon may adapt duties as deemed necessary.