Credit Controller

Confidential; Chesterfield; Hybrid; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Flexible working hours

Medical cover

Company pension

Job summary

Confidential is seeking an experienced Credit Controller to join a busy finance team in Chesterfield. The role is temporary and ongoing with hybrid working, focusing on maintaining customer accounts, timely payments and strong relationship management.

You will handle credit checks, manage debt recovery, liaise with customers and internal colleagues, and support multiple portals and payment processes. A fast-paced environment expects accuracy, organisation and proactive problem solving.

Qualifications

• Experienced in credit control or accounts receivable.
• Fast-paced environment requiring accuracy and attention to detail.
• Excellent communication and relationship-building with customers.

Responsibilities

• Conduct credit checks for new and existing customers.
• Manage aged debt and collection targets.
• Maintain regular customer contact by phone and email.
• Investigate and resolve account queries promptly.
• Liaise with internal teams to ensure up-to-date billing records.
• Raise invoices and credit notes as needed.
• Upload invoices to customer portals and resolve portal issues.
• Support payment processes (bank details, payment links, card payments).
• Post and allocate receipts in the finance system; assist with refunds.

Skills

Credit control

Accounts receivable

Communication

Organization

Problem solving

Multi-system navigation

Tools

CRM systems

Finance software

Portal administration

Banking software

Job description

Credit Controller (Temporary - Ongoing)
Chesterfield, Derbyshire (Hybrid Working)

We're currently recruiting for a temporary ongoing Credit Controller to join a busy and supportive finance team based in Chesterfield. This is a fantastic opportunity for an experienced credit professional who enjoys working in a fast-paced environment and building strong customer relationships.

The Role

As a Credit Controller, you'll play a key role in managing customer accounts, ensuring payments are received in line with agreed terms, and reducing outstanding debt. You'll work closely with both customers and internal teams to maintain accurate records and resolve queries efficiently.

Key Responsibilities

• Conduct credit checks for new and existing customers
• Manage the aged debtor ledger and collect outstanding balances against targets
• Maintain regular contact with customers via phone and email
• Investigate and resolve account queries in a timely manner
• Liaise with internal teams to ensure accurate customer records and billing information
• Raise invoices and credit notes, including any necessary adjustments
• Upload invoices to customer portals and resolve portal-related issues
• Support customers with payment processes (bank details, payment links, card payments)
• Post and allocate receipts within the finance system and assist with refunds
• Identify and escape high-risk accounts where necessary
• Support wider finance tasks on an ad hoc basis

About You

• Experienced in credit control or accounts receivable
• Comfortable working in a high-volume, fast-paced environment
• Strong communicator with a professional and approachable manner
• Highly organised with a methodical approach to problem-solving
• Confident managing multiple customer portals and systems
• Proactive and solutions-focused, with strong reconciliation skills

What's On Offer

• Hybrid working
• Flexible working hours
• Medical cover
• Company pension