Credit Controller

Anderson Knight; Cambuslang; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible/hybrid work

Competitive salary

Charity impact

Professional development

Career prospects

Supportive environment

Job summary

Anderson Knight Recruitment is seeking an experienced Credit Controller to join a charity-sector finance team. You will manage debt, chase overdue payments, reconcile accounts, and support cash flow forecasting, working with stakeholders to protect financial stability.

This role offers hybrid working options, a collaborative environment, and ongoing development within a values-driven organisation dedicated to making a positive community impact.

Qualifications

• Experience in a Credit Controller or similar accounts receivable role.
• Proven ability to manage outstanding debt and improve cash collection performance.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage competing priorities.
• High level of accuracy and attention to detail; good working knowledge of Excel and finance systems.
• A proactive, professional and empathetic approach with stakeholders.
• Desirable: charity or not-for-profit sector experience.

Responsibilities

• Managing and maintaining a portfolio of debtor accounts to ensure timely collection of outstanding balances.
• Chasing overdue payments via telephone, email, and written correspondence.
• Allocating incoming payments and reconciling customer accounts.
• Investigating and resolving invoice and payment queries efficiently.
• Producing and reviewing aged debt reports and escalating issues where appropriate.
• Building and maintaining positive relationships with customers, funders, and internal stakeholders.
• Negotiating payment arrangements and ensuring agreed payment terms are adhered to.
• Assisting with cash flow forecasting and reporting on collection performance.
• Monitoring account activity and identifying potential credit risks.
• Supporting the wider finance team with ad hoc duties and month-end processes as required.

Skills

Credit control

Accounts receivable

Cash collection

Excel

Stakeholder management

Tools

Excel

Finance systems

Job description

Anderson Knight Recruitment is delighted to be working on behalf of a respected and well-established organisation within the charity sector to recruit a Credit Controller to join their finance team. This is an excellent opportunity for an experienced Credit Controller who is looking to join a purpose-driven organisation where they can make a meaningful contribution while supporting the financial stability of the charity. The successful candidate will play a key role in managing outstanding debt, maintaining strong relationships with stakeholders, and supporting the wider finance function.

Key Responsibilities

• Managing and maintaining a portfolio of debtor accounts to ensure timely collection of outstanding balances
• Chasing overdue payments via telephone, email, and written correspondence
• Allocating incoming payments and reconciling customer accounts
• Investigating and resolving invoice and payment queries efficiently
• Producing and reviewing aged debt reports and escalating issues where appropriate
• Building and maintaining positive relationships with customers, funders, and internal stakeholders
• Negotiating payment arrangements and ensuring agreed payment terms are adhered to
• Assisting with cash flow forecasting and reporting on collection performance
• Monitoring account activity and identifying potential credit risks
• Supporting the wider finance team with ad hoc duties and month-end processes as required

Requirements

• Previous experience in a Credit Controller or similar accounts receivable role
• Proven ability to manage outstanding debt and improve cash collection performance
• Excellent communication and relationship-building skills
• Strong organisational skills with the ability to manage competing priorities
• High level of accuracy and attention to detailGood working knowledge of Excel and finance systems
• A proactive, professional, and empathetic approach when dealing with stakeholders
• Desirable: Previous experience working within the charity or not-for-profit sector

What's On Offer

• Competitive salary depending on experience
• Opportunity to join a highly regarded charity making a positive impact in the community
• Supportive and collaborative working environment
• Ongoing training and professional development opportunities
• Flexible and hybrid working options (where applicable)
• Excellent long-term career prospects within a values-driven organisation

This role would suit an experienced Credit Controller looking to further their career within a reputable charity organisation while contributing to an important cause.