Credit Controller

MLC Partners Limited; Cambridgeshire and Peterborough; Hybrid; GBP 52,000 - 61,000; Full time

Job summary

MLC Partners Limited is recruiting an interim Credit Controller for its education client. The role focuses on end‑to‑end credit control for student tuition fees, especially for international students, and requires hands‑on debt collection and diplomacy.

You will work with Finance, Admissions and Student Services, owning tasks, guiding colleagues, and reporting on debt and risk in a busy university setting.

Qualifications

• Experience in Credit Control, Accounts Receivable or Student Finance within higher education.
• Knowledge of the student finance lifecycle, including tuition fee collection.
• Experience with international students and overseas debt is desirable.
• Strong communication and stakeholder management in a busy environment.

Responsibilities

• Manage end-to-end credit control for student tuition fees from enrolment to collection.
• Ensure timely collection of outstanding debt, with focus on international students.
• Monitor aged debt and follow up balances in line with policies.
• Resolve complex student finance queries with diplomacy and accuracy.
• Coordinate with Finance, Admissions and Student Services to keep accounts accurate.
• Support Credit Control team and help manage workloads.
• Produce reports on debt, collections and risk for senior stakeholders.

Skills

Credit Control

Accounts Receivable

Student Finance

Debt Collection

Stakeholder Management

Communication

Education

University degree in Finance/Accounting

Job description

Location: Bedfordshire (2-3 days in the office)

Contract: Interim - 3-6 months

Day Rate: £280-£330 per day, inside IR35

MLC Partners are supporting a leading education organisation in recruiting an interim Credit Controller to join their Finance team. This is a busy, hands‑on role with responsibility for overseeing the end‑to‑end student finance and credit control process, with a particular focus on the collection of tuition fees from international students.

The role

Working closely with colleagues across Finance and Student Services, you will take ownership of the student debt and collections process from enrolment through to payment. You will play a key role in ensuring outstanding balances are managed effectively, resolving complex queries and supporting the wider team to deliver an efficient and student‑focused service.

Key responsibilities:

• Manage the end-to-end credit control process for student tuition fees, from enrolment through to final collection.
• Take responsibility for the timely collection of outstanding student debt, with a particular focus on international and overseas students.
• Monitor aged debt and proactively follow up outstanding balances in line with agreed processes and policies.
• Resolve complex student finance queries, working diplomatically with students and internal stakeholders to reach appropriate solutions.
• Liaise with teams across Finance, Admissions, Student Services and other relevant departments to ensure accurate student account information.
• Support and provide guidance to other members of the Credit Control team, helping to coordinate workloads and maintain effective processes.
• Produce regular reporting on outstanding debt, collection activity and key areas of risk for senior stakeholders.

About you:

• Previous experience in Credit Control, Accounts Receivable or Student Finance within a university or higher education environment is essential.
• Strong understanding of the student finance lifecycle, ideally including tuition fee collection and student enrolment processes.
• Experience working with international students and managing overseas tuition fee debt is highly desirable.
• Confident managing complex and sensitive debt queries in a professional and diplomatic manner.
• Able to take ownership of processes and provide informal leadership or guidance to colleagues where required.
• Strong communication, organisation and stakeholder management skills, with the ability to operate effectively in a busy environment.