Credit Controller

Reed; Bournemouth; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Company pension 6%

Life insurance

Off Road Parking

35 hours a week (9am-5pm)

24 days holiday + bank holidays

Bonus scheme

Job summary

REED are exclusively working with a Bournemouth based family Construction business recruiting a Credit Controller to join a small, friendly team. The role is full-time, office-based from 9am-5pm with onsite parking. Salary £14.28 per hour.

Responsibilities include processing receipts, taking card payments, credit checks, account opening, chasing overdue accounts and maintaining records. Benefits include pension, life assurance, and 24 days holiday.

Qualifications

• Must have experience in Credit Control or have good telephone skills to learn.
• Be methodical, have good attention to detail and able to multi task.
• Must have knowledge of Excel & Word.
• Be able to work and support team members and use on own initiative.
• Good admin skills and able to work quickly, efficiently and effectively.

Responsibilities

• Process and allocate receipts for Bacs & Cheques.
• Take payments over the phone & process card payments on the PDQ machine and on the in-house system.
• Reconcile unallocated cash.
• Credit check new applications & requests for credit limit increases using Experian / Top Service.
• Open new accounts.
• Chase overdue accounts by telephone/email (approx. 500-600 per month per person).
• Answer incoming calls from Branches & Customers.
• Update and maintain notes on the system when a customer or branch calls.
• Maintain accurate records of all chasing activity.
• Ensure debts are paid in-line with the credit control collection timetable.
• Monitor Credit Control mailbox.
• Change addresses, telephone & and account settings when required.
• Liaise with all branches/branch managers to resolve disputes.
• Housekeeping manual / computer

Skills

Credit control experience

Good telephone skills

Detail oriented

Tools

Excel

Word

Job description

REED are exclusively working with a Bournemouth based family Construction business, recruiting a Credit Controller to work within a small and friendly team. The company are supportive, have a genuine warmth to the business and operate a multi branch business with the head office in Bournemouth.

Please see details below:

Credit Controller / Accounts Administrator

Full Time: 9am - 5pm (Office Based) - Free, onsite parking available

Salary - £14.28 per hour (£ hours

Duties:

• Process and allocate receipts for Bacs & Cheques
• Take payments over the phone & process card payments on the PDQ machine and on the in-house system (shortly we will be switching to on-line payments)
• Reconcile unallocated cash
• Credit check new applications & requests for credit limit increases using Experian / Top Service
• Open new accounts
• Chase overdue accounts by telephone/email (Currently approximately 500-600 per month per person)
• Answer incoming calls from Branches & Customers
• Update and maintain notes on the system when a customer or branch calls
• Maintain accurate records of all chasing activity
• Ensure debts are paid in-line with the credit control collection timetable
• Monitor Credit Control mailbox
• Change addresses, telephone & and account settings when required
• Liaise with all branches/branch managers to resolve disputes
• Housekeeping manual / computer

Requirements:

• Must have experience in Credit Control or have good telephone skills to learn
• Be methodical, have good attention to detail and able to multi task
• Must have knowledge of Excel & Word
• Be able to work and support team members and use on own initiative
• Good admin skills and able to work quickly, efficiently and effectively.

Benefits:

Good Company Pension Scheme - company contributes 6%

Life insurance attached to the Pension (death in benefit)

Off Road Parking

35 hours a week (9am to 5pm - lunch 12am to 1pm) / change to cover office

24 days holiday plus bank holidays

Bonus scheme (not guaranteed) need to do full year service July to June

Competitive Salary depending on experience