Credit Controller

Flora & Co Associates Ltd; Birmingham; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Hybrid work (2 days in office)

Power BI exposure

Job summary

Flora Partners is recruiting a Credit Controller for Birmingham City Centre on a hybrid basis. You will proactively chase payments, maintain strong customer relationships, and monitor aged debt while using Excel to produce reports. The role offers development in data analysis and the potential to learn Power BI within a supportive, award-winning business.

The position is £30,000–£33,000 per annum with a hybrid pattern (2 days in the office) and a right-to-work requirement in the UK.

Qualifications

• Proven credit control experience.
• Excel PivotTables and VLOOKUPs.
• Excellent communication and customer relationship management skills.
• Comfortable using technology and learning new systems.
• Confident meeting with customers.
• Proactive, commercially aware and able to manage your own workload.

Responsibilities

• Chase payments via telephone and email.
• Build and maintain strong customer relationships to encourage timely payment.
• Monitor aged debt and identify overdue balances.
• Investigate invoice queries and payment discrepancies.
• Produce and analyse credit control reports in Excel.
• Collaborate with internal teams to resolve queries and improve collections.

Skills

Credit control

Excel

Communication

Customer relationships

Tools

PivotTables

VLOOKUP

Job description

An exciting credit control opportunity to enhance technical skills in a thriving business!

02nd November, 2026

Credit Controller – Birmingham City Centre – £30,000–£33,000
Location: Birmingham City Centre (hybrid)
Salary: £30,000 – £33,000 per annum
Flora Partners are recruiting for an experienced Credit Controller to join a business based in Birmingham City Centre. This role is available due to business growth and will allow the successful candidate to join a fantastic, people focussed business.
This is an excellent opportunity for someone who enjoys building strong customer relationships, is confident using technology and is keen to develop their analytical skills, with the opportunity to gain exposure to Power BI.
The successful candidate will have proven credit control experience, strong Excel skills and a proactive approach to managing customer accounts and outstanding debt.
The Role

• Proactively chasing outstanding payments via telephone and email.
• Building and maintaining positive relationships with customers to encourage timely payment.
• Monitoring aged debt and identifying overdue balances.
• Investigating and resolving invoice queries and payment discrepancies.
• Producing and analysing credit control reports using Excel.
• Working closely with internal teams to resolve queries and improve collection processes.

Ideally, You Will

• Have proven experience working within a Credit Control position.
• Be confident using Excel, including PivotTables and VLOOKUPs.
• Have excellent communication and customer relationship management skills.
• Be comfortable using technology and learning new systems.
• Have the confidence to meet with customers if required.
• Be proactive, commercially aware and confident managing your own workload.

In Return, You Will

• Receive a competitive salary of £30,000–£33,000.
• Have the opportunity to learn and develop your skills in Power BI.
• Have the chance to work for an award winning business that has fantastic benefits.
• Be able to work on a hybrid basis (2 days in the office)
• Work in a role that combines credit control, customer relationship management and data analysis.
• Have the opportunity to strengthen your technical and analytical capabilities.

Applicants must have the right to work in the UK, this role does not offer sponsorship.