Credit Controller

Confidential; Bath, West of England; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Staff discount scheme

Company pension

Hybrid working options

Job summary

Confidential, based in Central Bath, is looking for a proactive Credit Controller to join its finance team. You will manage customer accounts, support cash flow, and build strong client relationships within a growing retail business.

The role offers hybrid working options and a supportive environment, with opportunities for progression as the company expands. You'll need prior Credit Control/Accounts Receivable experience and strong Excel skills.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong communication and relationship-building skills.
• Excellent attention to detail and organisational skills.
• Proficient with Excel and finance systems.

Responsibilities

• Proactively manage a portfolio of customer accounts.
• Chase outstanding debt via telephone and email.
• Reduce aged debt and improve debtor days.
• Resolve invoice and payment queries efficiently.
• Allocate cash and reconcile customer accounts.
• Produce debtor reports and aged debt analysis.
• Collaborate with internal teams to resolve disputes.
• Support month-end processes and reporting requirements.

Skills

Credit control

Accounts receivable

Excel

Communication

Tools

Finance systems

Job description

Your new company
Central Bath based business

Your new role

A well-established and growing retail business based in the heart of Bath is seeking a proactive Credit Controller to join its finance team.This is an excellent opportunity to join a highly successful organisation with a strong brand presence and a supportive working environment. The role will play a key part in managing customer accounts, maintaining cash flow and building strong relationships with clients across the business.

Key Responsibilities

• Proactively manage a portfolio of customer accounts
• Chasing outstanding debt via telephone and email
• Reducing aged debt and improving debtor days
• Resolving invoice and payment queries efficiently
• Allocating cash and reconciling customer accounts
• Producing debtor reports and aged debt analysis
• Working closely with internal departments to resolve disputes
• Supporting month-end processes and reporting requirements

What you'll need to succeed

About You

• Previous experience within Credit Control or Accounts Receivable
• Strong communication and relationship-building skills
• Confident handling difficult conversations professionally
• Good attention to detail and organisational skills
• Competent user of Excel and finance systems
• Ability to manage priorities and work independently

What you'll get in return

• Competitive salary
• Hybrid working options
• Staff discount scheme
• Company pension
• Modern Central Bath offices within walking distance of public transport links
• Excellent opportunities for progression within a growing business

If you're an experienced Credit Controller looking for your next challenge within a successful retail organisation, we'd love to hear from you.