Credit Controller

Benjamin-Edwards-Ltd; Barton-upon-Humber; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

31 days' holiday including Bank Hols

Contributory pension scheme

Cycle to Work scheme

Staff volunteering day

Job summary

Benjamin Edwards Ltd near Barton-upon-Humber is seeking an experienced Credit Controller to join a busy finance team. The role is office based, full-time, with ownership of the ledger and proactive cash collection to support timely payments.

You will manage aged debt, provide monthly reports, and build strong customer relationships while supporting the wider Accounts Receivable function.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong telephone skills and confidence chasing outstanding payments.
• Excellent communication with customers and internal stakeholders.
• Strong attention to detail and the ability to prioritise.

Responsibilities

• Manage and maintain the sales ledger to ensure it runs effectively and accurately.
• Own aged debt and provide monthly reporting.
• Proactively chase overdue balances by telephone, email and letter.
• Build relationships with customers to encourage prompt payment.
• Investigate and resolve payment and account queries.
• Process secure payment link receipts accurately and promptly.
• Assist with allocation of customer payments and keep accounts up to date.
• Set up new cash and credit customer accounts.
• Run credit reports in line with company policy.
• Manage queries received through the shared Accounts Receivable inbox.
• Support the wider Sales Ledger and Credit Control function as required.
• Work proactively to reduce debtor days and improve cash collection.

Skills

Credit control

Accounts receivable

Telephone skills

Communication skills

Attention to detail

Prioritisation

Organisation

Job description

Credit Controller – North Lincolnshire

Office Based | Full Time

Benjamin Edwards is recruiting for a Credit Controller to join a well-established business based close to Barton upon Humber.

This is a great opportunity for an experienced Credit Controller who enjoys taking ownership of their ledger, building strong relationships with customers and working as part of a busy and friendly finance team.

What's on Offer to the Credit Controller

• Competitive salary
• 31 days' holiday, including Bank Holidays
• Option to buy up to 5 additional days' holiday or sell up to 3 days
• Contributory pension scheme
• Company sick pay
• Enhanced maternity and paternity pay
• Cycle to Work scheme
• Length of service awards
• Employee Assistance Programme, including 24/7 support and counselling
• Benefit Hub offering discounts across shopping, travel, cinema and more
• Staff purchase discount scheme
• One fully paid volunteering day per year

The Role of the Credit Controller

• Managing and maintaining the sales ledger to ensure it runs effectively and accurately
• Taking ownership of your aged debt and providing monthly reporting
• Proactively chasing overdue customer balances by telephone, email and letter.
• Building positive relationships with customers to encourage prompt payment
• Investigating and resolving customer payment and account queries
• Processing secure payment link receipts accurately and promptly
• Assisting with the allocation of customer payments accurately and ensuring accounts are kept up to date
• Setting up new cash and credit customer accounts
• Running credit reports in line with company policy
• Managing queries received through the shared Accounts Receivable inbox
• Supporting the wider Sales Ledger and Credit Control function as required
• Working proactively to reduce debtor days and improve cash collection

The ideal candidate for the role of Credit Controller

We are looking for someone who is organised, confident and comfortable managing a busy workload. You will ideally have:

• Previous Credit Control / Accounts Receivable experience
• Strong telephone skills and confidence chasing outstanding payments
• Excellent communication skills with both customers and internal stakeholders
• Strong attention to detail and the ability to prioritise effectively