Credit Control Team Lead — Hybrid | Drive Cash Flow

Eaton Syalon Ltd; East Midlands; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

Eaton Syalon Ltd in Derbyshire is seeking a Credit Control Team Leader to oversee the end-to-end order-to-cash process, manage a small team, and protect profitability.

The role involves balancing credit risk with revenue growth, collaborating with sales and finance, leading month-end reporting, and driving process improvements to cash flow.

You will develop staff, monitor performance against targets, and ensure strong customer relationships in a fast-paced, hybrid environment.

Qualifications

• Experience in credit control in a demanding commercial environment.
• Proven leadership, coaching or team development skills.
• Results-driven mindset with a track record of hitting targets.
• Strong communication and relationship-building with finance and commercial stakeholders.
• Solid understanding of credit risk and the order-to-cash cycle.
• CICM qualification is advantageous but not essential.

Responsibilities

• Coach, motivate and support colleagues to maximise performance and achieve collection targets.
• Oversee the order-to-cash process and manage debt to meet cash collection targets.
• Collaborate with sales, commercial teams and senior management to balance growth with risk.
• Identify opportunities to streamline workflows, strengthen controls and improve efficiency.
• Review and authorise credit limits and ensure appropriate controls.

Skills

Leadership

Credit control

Collections

Cash flow

Process improvement

Stakeholder management

Education

CICM (advantageous)

Job description

Eaton Syalon Ltd in Derbyshire is seeking a Credit Control Team Leader to oversee the end-to-end order-to-cash process, manage a small team, and protect profitability.

The role involves balancing credit risk with revenue growth, collaborating with sales and finance, leading month-end reporting, and driving process improvements to cash flow.

You will develop staff, monitor performance against targets, and ensure strong customer relationships in a fast-paced, hybrid environment.