Senior Credit Controller

Eaton Syalon; East Midlands; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Eaton Syalon in South Derbyshire is seeking a Senior Credit Controller to own and manage a debtor ledger and end‑to‑end credit control processes. This hybrid role involves handling high‑volume accounts, assessing credit risk and mentoring juniors.

You will be process‑driven, target oriented and possess excellent communication and Excel skills to support monthly statements, credit checks and invoice resolution.

Qualifications

• Experienced Credit Control or Senior Credit Controller.
• Broad exposure across collections and credit-risk management.
• Mentoring junior team members is advantageous.
• Strong Excel skills are essential.
• CICM qualification or studying towards is advantageous.

Responsibilities

• Proactively collecting outstanding payments
• Managing and maintaining an allocated debtor ledger
• Investigating invoice queries and resolving issues at source
• Reconciling accounts and issuing monthly statements
• Matching credit notes, deductions and open transactions
• Monitoring payment behaviour and identifying credit risks
• Completing credit checks and recommending credit limits
• Recommending credit holds and debt‑recovery action
• Building relationships with customers and internal teams
• Mentoring junior colleagues

Skills

Credit control

Excel

ERP systems

EDI invoicing

Attention to detail

Communication

Mentoring

Education

CICM qualification

Job description

Role:

Senior Credit Controller

Location:

South Derbyshire (Hybrid 2 Days from home)

Hours:

37.5 hours per week (Early finish on Friday)

Eaton Syalon are supporting a business in South Derbyshire with the recruitment of a Senior Credit Controller. This hands‑on role offers ownership of an allocated customer ledger and the complete end‑to‑end credit control process.

We're looking for an experienced Credit Controller who is process‑driven, tenacious and comfortable working to targets. You'll have excellent communication skills, strong attention to detail and the confidence to take ownership of decisions across your allocated accounts. Experience managing high‑volume customer accounts, using modern ERP systems or handling EDI invoicing would be beneficial.

Key Responsibilities:

• Proactively collecting outstanding payments
• Managing and maintaining an allocated debtor ledger
• Investigating invoice queries and resolving issues at source
• Reconciling accounts and issuing monthly statements
• Matching credit notes, deductions and open transactions
• Monitoring payment behaviour and identifying credit risks
• Completing credit checks and recommending credit limits
• Recommending credit holds and debt‑recovery action
• Building relationships with customers and internal teams
• Mentoring junior colleagues

Person Profile:

• Experienced Credit Control or Senior Credit Controller
• Broad exposure across collections and credit‑risk management
• Previous exposure mentoring junior team members is advantageous
• Strong Excel skills are essential.
• CICM qualification or studying towards is advantageous