Credit Control Supervisor

NLB Solutions; Watford; On-site; GBP 32,000 - 46,000; Full time

Job summary

NLB Solutions are recruiting on behalf of a local business for an Accounts Supervisor to oversee credit control and the sales ledger function. The role requires at least 3 years experience in credit control and accounts receivable and offers a clear path to progression within a friendly, team‑driven environment.

You will manage the sales ledger, maintain strong customer relationships, support month‑end tasks and help drive process improvements while supervising the Accounts Receivable Assistant.

Qualifications

• 3+ years experience in credit control and accounts receivable duties.
• Strong teamwork and communication skills.
• Keen eye for detail and ability to meet deadlines.

Responsibilities

• Manage the sales ledger and debtor accounts, focusing on key customer accounts.
• Build strong relationships with customers and internal stakeholders to ensure effective communication and issue resolution.
• Manage end-to-end debtors process and supervise the Accounts Receivable Assistant.
• Identify and implement process improvements that support KPIs.
• Complete month-end and year-end tasks, including balance sheet reconciliations and audit support.
• Assist with other Finance duties as required.

Skills

Credit control

Accounts receivable

Debt collection

Relationship management

Process improvement

Job description

NLB Solutions are working with a local business that are looking for a new Accounts Supervisor to look after the credit control and sales ledger function. The business need someone that is has at least 3 years experience in credit control and accounts receivable duties and that is looking for a role where they are taking the next step in their career. The business have a well established team that are excellent communicators and have long standing relationships both internally and externally.

The business have been looking for someone that will be a long term addition to the team as they work in an environment where team work and commitment to getting the best from the team around them and offering excellent services to both internal and external customers.

Duties:

• Manage the sales ledger and debtor accounts, with a focus on key customer accounts.
• Build strong relationships with customers and internal stakeholders to ensure effective communication and issue resolution.
• Manage end-to-end debtors process.
• Identify and implement process improvement that supports the agreed KPI's.
• Supervise and support the Accounts receivable Assistant, including providing cover during absence.
• Complete month-end and year-end tasks, including balance sheet reconciliations and audit support.
• Assist with other Finance duties as required.

Person spec:

• Excellent communication and relationship-building skills, with a customer-focused mindset.
• A commitment to continuous improvement and delivering high standards of service.
• Organised, proactive and able to meet deadlines.
• A keen eye for detail and the ability to manage multiple priorities in a fast-paced environment.
• Enjoys supporting and developing others.
• Works well independently and as part of a team.
• 3 Year experience in a credit control role or similar