Credit Control Specialist - Hybrid, 6-Month FTC

Jones Whyte; Glasgow; Presencial; GBP 26.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company pension scheme (Royal London)

Medicash health plan (BUPA health_ins)

Holiday Loyalty Scheme: up to 5 extra‑

Buy or sell up to 3 days' holiday each

An early finish on your birthday

Hybrid working (on completion ofinduct

Enhanced maternity and paternity pay

Salary Extras: discounts and savings

Descripción de la vacante

Jones Whyte is a Glasgow-based law firm seeking a Finance credit control professional for a six-month fixed-term, full-time role at West George Street. You will raise invoices, take payments, set up payment plans, and keep case files up to date to support firm cashflow.

You will work with fee earners and staff across departments, reporting to the Head of Credit Control, with a structured induction and potential hybrid working after training.

Formación

• Experience in credit control, collections or a similar payments role.
• Customer service experience with a confident and courteous phone manner.
• Strong attention to detail and accuracy with figures.
• Ability to manage your own workload and prioritise across several departments.
• Working knowledge of Microsoft Office, particularly Excel and Outlook.

Responsabilidades

• Raise invoices and send them to clients
• Contact clients about outstanding balances by phone and email
• Take card payments over the phone
• Answer client questions about bills and payments
• Set up and monitor payment plans where needed
• Update case files and payment status in our case management system
• Work with teams across the firm to resolve billing queries

Conocimientos

Credit control

Customer service

Attention to detail

Time management

Herramientas

Excel

Outlook

Case management system

Descripción del empleo

Jones Whyte is a Glasgow-based law firm seeking a Finance credit control professional for a six-month fixed-term, full-time role at West George Street. You will raise invoices, take payments, set up payment plans, and keep case files up to date to support firm cashflow.

You will work with fee earners and staff across departments, reporting to the Head of Credit Control, with a structured induction and potential hybrid working after training.