Credit Control Manager | Lead 7-Strong Team | Hybrid

Michael Page; Epsom; Híbrido; GBP 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

25 days annual leave

Pension schemes

Life cover

Health cash plan

Electric car discount scheme

Descripción de la vacante

Michael Page is seeking a Credit Control Manager in Epsom, UK to lead the credit control function within the technology sector. You will oversee day-to-day activities, maintain accurate customer records, and drive timely payments while coordinating with other departments to resolve disputes.

The role requires 5+ years in a supervisory capacity, strong aged debt reporting skills, and excellent communication with customers and finance teams.

Formación

• Experience leading a credit control team.
• Strong knowledge of aged debt reporting and payment follow-up.
• Confident in handling invoice, payment and account balance queries.
• Organised collection activity and prioritisation of accounts.
• Clear written and verbal communication with customers and finance colleagues.
• Detail-oriented in maintaining customer accounts and payment records.
• CICM membership desirable; exposure to US credit control is a plus.

Responsabilidades

• Lead and manage a team of seven credit controllers.
• Oversee day-to-day credit control process.
• Maintain accurate customer account records.
• Monitor outstanding balances and follow up with customers.
• Review aged debt and prioritise collection activity.
• Handle invoice, payment and account balance queries.
• Liaise with other departments to resolve disputes.
• Prepare updates on collection activity for internal review.
• Improve credit control records and processes.

Conocimientos

Aged debt reporting

Payment follow-up

Invoice & payment queries

Customer communication

Account records accuracy

Team leadership

Credit control processes

Attention to detail

Descripción del empleo

Michael Page is seeking a Credit Control Manager in Epsom, UK to lead the credit control function within the technology sector. You will oversee day-to-day activities, maintain accurate customer records, and drive timely payments while coordinating with other departments to resolve disputes.

The role requires 5+ years in a supervisory capacity, strong aged debt reporting skills, and excellent communication with customers and finance teams.