Credit Control & AR Specialist - Hybrid

Fifosys Ltd; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Electric car scheme

Hybrid working

25 days annual leave

Company pension

Job summary

Fifosys Ltd is seeking a proactive Credit Control & Accounts Receivable Administrator to join our Finance team. You will own the receivables process from chase to reconciliation, influence cash flow, and help improve processes as the business grows.

You will focus on accurate records, timely collections, and clear stakeholder communication. This hands-on position covers credit control, direct debit management, AR ledger maintenance, bank reconciliations, and card/mailer handling.

Qualifications

• Experience in Credit Control, Accounts Receivable, or a similar finance role.
• Strong understanding of invoice processing and receipt allocation.
• Experience managing customer debt and payment queries.
• Good working knowledge of finance systems (Oracle NetSuite desirable) and Excel.
• High attention to detail and accuracy.
• Ability to manage workload effectively and meet deadlines.
• Clear and confident communication skills (written and verbal).

Responsibilities

• Chase outstanding payments by phone and email.
• Liaise with customers to agree payment dates and resolve disputes.
• Produce aged debt and bad debt reports for internal stakeholders.
• Maintain clear records of customer interactions.
• Support bad debt reviews and escalation processes.
• Process Direct Debit collections accurately and on time.
• Manage Direct Debit amendments, cancellations, and queries.
• Reconcile Direct Debit receipts and investigate discrepancies.
• Allocate receipts against sales invoices.
• Investigate and resolve unallocated cash.
• Maintain clean AR ledgers and perform customer reconciliations.
• Support the resolution of historic balances and billing discrepancies.
• Post bank transactions accurately and promptly.
• Complete regular bank reconciliations for receipts and payments.
• Escalate unreconciled items in line with internal controls and month-end deadlines.
• Support month-end close through timely completion of reconciliations.
• Review and obtain supporting documentation for credit card transactions.
• Post and reconcile credit card transactions accurately.
• Monitor cardholder spend, approvals, and missing documentation.
• Manage shared finance mailboxes, ensuring timely and professional responses.

Skills

Credit Control

Accounts Receivable

Invoice processing

Excel

Oracle NetSuite

Tools

Oracle NetSuite

Job description

Fifosys Ltd is seeking a proactive Credit Control & Accounts Receivable Administrator to join our Finance team. You will own the receivables process from chase to reconciliation, influence cash flow, and help improve processes as the business grows.

You will focus on accurate records, timely collections, and clear stakeholder communication. This hands-on position covers credit control, direct debit management, AR ledger maintenance, bank reconciliations, and card/mailer handling.