Credit Control Administrator - Maternity Cover

Manpower UK Ltd; Tewkesbury; On-site; GBP 25,000 - 32,000; Full time

Job summary

Join a leading independent dairy as a Credit Control Administrator in Tewkesbury. You'll manage accounts receivable processes and ensure efficient debt collection while delivering exceptional customer service. This position offers career growth, competitive salary, and a supportive team environment with strong values on teamwork and excellence.

Benefits

22 days' holiday plus bank holiday allowance

Refer-a-friend bonus scheme

Aviva pension scheme

Health and wellbeing support

Qualifications

• Proven experience in credit control with understanding of accounting processes.
• Strong communication skills, both verbal and written.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Facilitating debt collection and improving the debtor aging profile.
• Managing customer accounts and reconciling invoices.
• Providing account information to internal departments.

Skills

Communication

Organizational Skills

Interpersonal Skills

Tools

Microsoft Excel

Accounting Software

Job description

About The Role
Are you someone with good experience in credit control, billing, finance or similar, with a passion for delivering exceptional customer service? Join one of the UK's leading independent, family-owned dairies, and become a vital part of our Finance Team. Following initial up to 12 weeks trial period you will be providing maternity cover for further 7 months.

Summary
Days worked: Monday - Friday
Hours: 37.5 hours per week across five days
Shift Times: (Apply online only)

Location: Tewkesbury

Why Join Us?

We value teamwork, empathy, and a shared commitment to excellence. By joining the team, you'll be part of a company that prioritizes its employees and customers, ensuring we remain the first choice for both.

The Role

As a Credit Control Administrator, you will play a key role in managing the company's accounts receivable processes. Your main responsibilities include:

• Facilitating debt collection and improving the debtor aging profile.
• Reviewing and reporting aged debt.
• Managing customer accounts and reconciling invoices.
• Liaising with sales managers and depot staff to ensure efficient debt collection.
• Handling unallocated cash amounts and resolving account queries.
• Maintaining accurate records of chasing activity and client communications.
• Providing account information to internal departments and assisting with reception duties as required.

What We're Looking For

Essential Skills:

• Proven experience in credit control with a good understanding of accounting processes.
• Strong communication skills, both verbal and written, with a professional and clear telephone manner.
• Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure.
• A proactive, positive attitude with high levels of commitment and flexibility.
• Excellent interpersonal skills and the ability to build strong client relationships.
• Competence in Microsoft Office, particularly Excel, and accounting software.

Desirable Skills:

• Knowledge of the manufacturing, food or similar retail business.
• Familiarity with financial and legal regulations impacting company policies.

Benefits after 12 weeks:

• Competitive salary with opportunities for growth and advancement.
• 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service.
• Refer-a-friend bonus scheme (up to 500).
• Cycle to work scheme.
• Discounted products and delivery options.
• Aviva pension scheme (4% employee, 4.5% employer contributions).
• Health and wellbeing support through Simply Health.