Credit Control Administrator

Headstar; England; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Hybrid working (2 days from home)

25 days annual leave + bank holidays

Progression and development

Integrated finance team environment

Job summary

Headstar is seeking a Credit Control Administrator to join a busy finance team in the UK. You’ll help keep the sales ledger in order, chase payments, and run credit control administration with accuracy.

This role combines credit control with general finance tasks, requiring careful organisation, strong numerical skills and effective communication with customers and colleagues. Hybrid working is available.

Qualifications

• Previous experience in credit control, accounts receivable or finance administration.
• A reasonable understanding of invoicing, payment processes and sales ledger procedures.
• Good Excel skills and confidence working with financial systems.
• Strong attention to detail and a good level of numerical accuracy.
• The ability to organise your workload and manage competing priorities.
• Confidence communicating with customers and colleagues by telephone and email.
• A proactive approach to resolving queries and following up outstanding issues.

Responsibilities

• Chasing outstanding invoices by telephone and email.
• Maintaining accurate customer accounts and updating payment records.
• Allocating cash and assisting with cash posting and reconciliations.
• Investigating invoice queries and helping resolve payment disputes.
• Processing credit notes and supporting invoice adjustments.
• Carrying out account reconciliations and identifying discrepancies.
• Managing invoices and payment information through customer portals.
• Liaising with internal teams and customers to resolve outstanding issues.
• Producing reports and keeping credit control records up to date.

Skills

Credit control

Accounts receivable

Finance administration

Excel

Numerical accuracy

Customer communication

Job description

Not every job in finance needs to involve managing a team, transforming a department or being responsible for the financial future of an entire business.

Sometimes, a company just needs someone who's organised, good with numbers and capable of keeping on top of things without needing to be chased themselves.

Which is pretty much what this job is.

This business need a Credit Control Administrator to sit within an experienced finance team, where you'll be helping to keep the sales ledger in order, payments coming in and the general credit control administration running as it should.

What will you be doing?

There's a decent mix of credit control and general finance administration involved, including:

• Chasing outstanding invoices by telephone and email.
• Maintaining accurate customer accounts and updating payment records.
• Allocating cash and assisting with cash posting and reconciliations.
• Investigating invoice queries and helping resolve payment disputes.
• Processing credit notes and supporting invoice adjustments.
• Carrying out account reconciliations and identifying discrepancies.
• Managing invoices and payment information through customer portals.
• Liaising with internal teams and customers to resolve outstanding issues.
• Producing reports and keeping credit control records up to date.
• Supporting the wider finance team with general administration when required.

Nothing particularly ground breaking, but it's important work, and they need someone who takes pride in getting the details right.

What are they looking for?

Ideally, you'll have some experience in credit control, sales ledger or a similar finance administration role.

You don't need to have managed a huge debtor book or spent years negotiating with difficult customers.

But you should be able to demonstrate:

• Previous experience in credit control, accounts receivable or finance administration.
• A reasonable understanding of invoicing, payment processes and sales ledger procedures.
• Good Excel skills and confidence working with financial systems.
• Strong attention to detail and a good level of numerical accuracy.
• The ability to organise your workload and manage competing priorities.
• Confidence communicating with customers and colleagues by telephone and email.
• A proactive approach to resolving queries and following up outstanding issues.
• A willingness to learn and get stuck in wherever the team needs support.

You don't need to tick every box, but you'll need to be organised, reliable and comfortable working in a busy finance environment.

What's in it for you?

• An annual salary of £26-28k (depending on experience)
• The opportunity for progression and development
• Hybrid working (2 days from home)
• 25 days annual leave + bank holidays